PetSmartReviews of petsmart.com

Created an account, then went to the trouble of adding things to my cart. Only to find out, they don't offer shipping for the items I selected. If I wanted to buy and picked up my items, I would of just gone to my local walmart.

Dia 3 de febrero nos enamoramos de un pajaro exotico tuve conexión con el ...lo queria llevar pero los de petsmart me obligaron primero a comprar una jaula de casi $300 dolares antes de comprarlo, con sus juguetes y comida el total $425...aparte el costo del pajaro es de $812 ya con taxes ....hasta el hasta el dia 4 que ya tenia la jaula armada procedi ir a ver si me lo daban luego al intentar sacarlo de donde estaba en exhibición lo intentaron sacar y se golpeó varias veces antes de salir y al final cayo al suelo asustado y asi lo atraparon con la net....NO le tome mucha importancia pero el pajaro me duro solo 9 dias presento tristeza y solo dormido queria pasar y me disponia a llevarlo al veterinario pero como habia una tormenta de nieve de noche no pude salir paso unas 3 horas y pajaro murio ...el pajaro venia muy enfermo ....creo que NO limpian las jaulas donde los mantienen y los venden enfermos ....tienen una poliza que solo puedes reclamar durante los 14 dias si no pierdes todo ...y después de ese lapso no se hacen cargo ....luego mi pajaro murio entre 9 dias intente regresarlo y las personas ni lo querian ni abrir para verlo que si estaba muerto y nos trataron mal....pedimos información del manager y NO quisieron dar nada ...se comportaron super mal....al final tuve que volver 3 veces cargando el pájaro muerto conmigo hasta que por fin un manager me ayudo y me hicieron el retorno del dinero pero los $425 de la jaula y todo los juguetes los perdi ....mi recomendación es NO comprar animales de petsmart los tienen muy enfermos y mienten solo por vender sus productos....he llorado mucho por que ni ellos saben que juegan con los sentimientos de los clientes que si aman a los animales...al tener mucho animal junto es propenso a que uno de ellos este enfermó y se propague una enfermedad...NO son serios en vender ... recomiendo mejor NO comprar ...solo es para venderte a la fuerza los productos...una estafa completa ....estoy muy decepcionado de esta tienda ...podría asegurar que ni limpian las jaulas o lugares donde los exiben apropiadamente...

I have had fish tanks since 81 and I think i know what i am doing....lol...today was the first time in my life I was denied to buy a fish because as he said they would be far to big for my tanks.i think I have normal common sense and have moved fish to bigger tanks if they outgrow one.in all my years with fishes the biggest one I ever had of that kind was 20 cm.but to be denied a 2 inch fish...that was a new one.

2:30 am delivery by a girl in her pajamas!!! This is not acceptable. Not only is it sketchy and unsafe, but now my dog food has been siting out in the elements all those hours. Cancelling this auto-delivery service

Paid my bill with a check, they kept the check but electronically cashed it. 5 days later tried to cash the check. band refused check as it was already paid. Company turned my check into a collection agency as an NFS check. collection fined $30.00 directly taken from my bank. Talked to 14 people at Petsmart and the collection agency (overseas) all said too bad! Including Corporate! I had all proof documents but they were not help just keep referring on someone else. not I have a NFS check on my credit report and ate the $30 charge

I recently bought a small cat from my local petSmart. It was being unusually quiet during the drive home, but to my surprise when I opened the box after returning home- It wasn’t a cat, but 8 aborted fetuses!!! This is a major health hazard!!

I recently went to PetSmart for a Maine Coon that was up for adoption. We played with the cat but never heard back. They didn't like the idea that we had 3 dogs & our Maine Coon was raised by our dogs. They got our hopes up but as I said, we never heard back. Please take our advice & not get a pet from PetSmart. They lost our business.

I had an appointment for my dog to get a bath and when I arrived the woman in charge told me my dog would have to be kept in the back for at least 2 hours and she would have to charge me $15 more than the $37 that I always pay. They only had two dogs being groomed with three employees