Pingo.com Reviews | Read Customer Reviews of pingo.com

Pingo.com Reviews | Read Customer Reviews of pingo.com

Pingo.com reviews

Showing 18 reviews with 4 stars · Clear filters

Rose T.
Posted Dec 23, 2023
It's very convenient
It's very convenient, first you to leave your house to the store before you can make a call.
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Funmi A.
Posted Jun 20, 2023
It was easy to add tiny accounts
It was easy to add tiny accounts. Thank you for making it easy to call my family back home. Keep up the good work.
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TSC
Posted Apr 16, 2022
It is a good value but call quality is…
It is a good value but call quality is lacking some times
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Kwa
Posted Dec 27, 2021
Good service but a little bit expensive…
Good service but a little bit expensive to the country that I call to.
Response from Pingo.com· Dec 28, 2021
Dear customer, Thank you very much for your feedback, we appreciate it. In order to get a lower rate please look into our Pingo Platinum option which will give you access to lower rate for a fixed fee/month: https://pingo.com/international-calls/Ghana Thank you once again for using Pingo.com!
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avi V.
Posted Nov 25, 2021
Service works pretty well
Service works pretty well, most of the time.
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Gertrudys P.
Posted Dec 1, 2019
Me gusta pingo por su buen servicio a…
Me gusta pingo por su buen servicio a tadas partes
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Jayakumar J.
Posted Apr 23, 2014
Smart! Fast!! Professional!!!
I have been using Reliance calling card for more than 3 years and wanted to try few other products in market as Reliance was getting costlier as days goes by. After a breif ground work, I was interested in setting up an account with PINGO. The Account setup was so simple and no complex. it took not more than 3 minutes to Create, Verify, Authenticate and Approve. Above all, The customer service I received from PINGO was really really awesome. The turnaround time was not more than 20 minutes to address my query. This is really an amazing experience. I am delighted with PINGO's Customer service and response.
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Tom B.
Posted Jul 25, 2013
after some original problems verifying my account, i was contacted by phone & my acct was enabled, the service works & i give it a thumbs up
originally i had some issues getting verified & customer service did not respond, but after posting on trustpilot i was contacted directly by phone by a friendly representative & my account was enabled plus an extra 5$ for the trouble. I used the service right away & must say, it works well, thank you pingo, you have just earned a repeat customer!
Response from Pingo.com· Jul 25, 2013
Hello Tom, We can’t locate your account to review this further. We’d like to learn from your unfortunate customer experience to try to make this situation better. So that we can strive to maintain a 95% customer retention rate since 2004. - Customer Service Update for Trust Pilot Readers: 7/25/13 We were able to locate the customers account and speak with him directly. The account originally was not approved, as it did not pass the verification process. We have these extra steps in place to protect our customer’s payment information. So no funds were collected. We have since approved the new account and added an extra $5.00 credit for the unusual inconvenience he experienced. - Customer Service
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