Great
395 reviews
Pink LilyPicking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Pink Lily (pinklily.com) has 395 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 291 reviews with 5 stars · Clear filters
Traci H.
Posted
Love, love, love Pink Lily! The clothes are always great quality with fast shipping. They always do great with returns and never had any problems ever 👍👍
Response from Pink Lily· Oct 3, 2021
Hey Traci! Thanks so much for your feedback and for shopping with us!!
Veronica
Posted
I don’t know why Pink Lily only has 4 stars. They were very quick to respond to my inquiry, offered options and ultimately canceled my order so that I could use my Pink Lily rewards. I was and am very pleased with their customer service and the quality of their clothing! So happy I found them on instagram!
Response from Pink Lily· Sep 29, 2021
Hey Veronica, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
cristina A.
Posted
I’m obsessed with this store !!! Everything I buy is great quality, the shipping is fast ! And customer service is so helpful with any questions. I would recommend everyone to visit this store. Happy shopping 🛍
Response from Pink Lily· Sep 28, 2021
Hey Cristina, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Imani H.
Posted
I was aware of the Pink Lily return policy but I used AfterPay and was slightly confused on how it would alter my payments after returning something, if any. My sales rep got back to me ASAP and answered all the questions I had! Not only do I love PL clothes, but their customer service was beyond wonderful! Thank you PL Team!
Response from Pink Lily· Sep 27, 2021
Hey Imani, Thank you for you providing valuable feedback and leaving your review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
Lori
Posted
Fast and Friendly Customer Service
Response from Pink Lily· Sep 27, 2021
Hey Lori, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
Teresa
Posted
I had ordered 2 items that didn't fit and returned them, but never saw the credits come through. When I contacted them, they promptly sent the credits to my email and I'm a happy customer. Love their clothes.
Response from Pink Lily· Sep 25, 2021
Hey Teresa, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
Gina S.
Posted
Absolutely love shopping with Pink Lily. They have great quality clothing and are always quick and helpful whenever I have questions!
Response from Pink Lily· Sep 24, 2021
Hey Gina, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
Alexandra M.
Posted
Answered in less than 24 hrs and addressed all my questions with concrete information
Response from Pink Lily· Sep 24, 2021
Hey Alexandra, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
