PomponsReviews of pompons.co

in theory they say still delivering but taking forever, bad communication, seem to ship directly from China. now bombarded with chinese emails but no shoes. Buy similar on Amazon or elsewhere. These guys are not good.

Very disappointed of this company! Passed over 2 weeks and still no information where is my delivery. Costumer service keep lying and telling in 3 to 5 work days for the second time. I want my money back!! I need shoes for this winter, not for the spring!

I still have not received my order yet it was apparently with customs ages ago

Poor quality product, very flimsy shoes, inner sole comes out, not wide enough to match their claim of being 'podiatrist-recommended'. Advised me I would receive a refund within 24 hours one week ago, and now are no longer replying to my emails. Have filed a dispute via PayPal. Avoid buying from this company!

Bought 3 pairs of shoes over a month ago now, checked in with CS to get updated about my order. They informed me that my order had been lost, they offered me the option for a refund or to have a new order sent, I replied asking for a refund on the 12th.They replied 2 days later offering to resend me the order, I declined, restating my wish for a refund. I have since followed up three more times and am no longer receiving replies (or a refund). This company is not legitimate as far as I can tell, and have stolen my money. *UPDATE 24/10*: “Dear, Thanks for your reply, Lost parcels are not our problem We are sorry that we do not currently allow refunds in this case”

Do not recommend at all! Purchase in the website last week, payed more for a faster delivery! Never arrived, didn’t get an e-mail confirmation, still in contact with them and then answer is: “it’s on their way”. DO NOT BUY from them, same products cheaper on Amazon