Premium Home SourceReviews of premiumhomesource.com

i enjoyed the prompt response with question and guidance. their return policy was user friendly and i had person interaction. I had to return an appliance the contractor did not use, aftercall.

They have been very helpful since day one picking out our appliances!! They made it very easy! We had a little issue with delivery( not because of them) but they rectified it for us in a very timely manner. They are so professional!! I would highly recommend them with any home project!

From the first contact with Sarah, it has been a fabulous experience. I suffered a horrific accident and really needed to return my purchase as I would not have been able to use it. She was kind and understanding and worked with me with compassion. I totally cannot say enough good things about her.

Great communication, great delivery

Ording process was simple, and sales staff was very accommodating and helpful. Our MRCOOL DYI 4 Zone 36,000 BTU system with four 9,000 BTU ceiling cassettes arrived with no damage at all. There were no missing components. The ceiling cassettes came with 30' electrical cables and long drain tubes. Neither of these would be used since the line sets ordered with the system, which were longer, come with matching electrical cables and the drains use 3/4" PVC pipe. So, these parts are just waste. The installation went as smooth as can be expected for this type of system. Did not need to contact customer support for any reason. System works perfectly. Smart features work perfectly as well with Google Home. My one complaint would be I was told I would receive the unit in one-month because it was on back order. That turned out to be over five months. I don't blame Premium Home Source since they probably got the information from MRCOOL. But it all worked out so I'm happy.

I ended up having to return some items that were damaged. No fault of PHS. I had to get a refund. Alex helped my through the process. He was great.

I couldn’t be happier with this dishwasher! The black finish with brass handles gives it a stunning, high-end look that instantly elevated my kitchen’s aesthetic. It’s not just a pretty face either—this machine runs whisper-quiet, which is a game-changer in an open-concept space. Every load comes out sparkling clean, and the interior layout is incredibly well-designed. It stacks dishes efficiently, making the most of every inch. Installation was a breeze too—straightforward and hassle-free. If you’re looking for a dishwasher that combines style, performance, and practicality, this one checks all the boxes. Highly recommend!

I mistakenly ordered the wrong size range for my new kitchen. When I discovered this, I had to change not only the order for the range, but also the hood vent. The team at PHS was very helpful with the order changes and with scheduling delivery of all 6 appliances on the same day after closing. Thank you!!!