Robert R.
Posted
Very prompt response and helpful.
Very prompt response and helpful.

Excellent
414 reviews
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Robert R.
Posted
Very prompt response and helpful.
Samuel P.
Posted
I've enjoyed the ease of using this service to park in the OK state parks. I'm sad that it is no longer being used, but I still wanted to express my appreciation for their great customer service.
Paul S.
Posted
The customer service representative was able to quickly look up my violation, and confirm for me that it had been voided. Then when we became disconnected due to some technical issue, she made sure to call me back to make sure that all was good.
Billie
Posted
I worked with Kimberly to resolve an issue with my parking. I was able to explain why I was late getting back and the entire team treated me fairly. Thank you for taking the time to listen.
Mc R.
Posted
The customer service representative was very friendly and helpful. She helped me correct my account and she was so pleasant about it. I always use Premium parking when it is available to the event I am attending. It’s a great company to deal with. Thank you!!
Susan
Posted
With a uniquely challenging situation regarding my parking permit and a new license plate, I was running out of options (and patience) until by chance today I worked with customer representative Anne. She patiently, kindly, and professionally assessed the situation and was able to resolve it. I was so appreciative for not only what she did, but more importantly how she did it! She is an excellent representative for Premium Parking.
Becky Reynolds M.
Posted
Great customer service. Very knowledgeable and quick fix.
Kash
Posted
Great customer service