PrimejacketsReviews of primejackets.com

Customer service was really helpful, there was a concern with my order and they reached out to address all my concerns! They have great communication.

excellent customer service

The pants and jacket both fit nicely. The color is spot on what we were looking for, and the material feels light enough that I won't overheat during our summer wedding. Customer service responded quickly when I reached out about a water spot on the lapel. They addressed the issue professionally and promptly.

I ordered two jackets and they were delivered quickly. Unfortunately, they didn’t work out for my body type. I reached out to customer service and received a quick response with return options. Even though the jackets didn’t work out, the customer service was incredible!

It was disappointing that the jacket had a stain on the back, but the customer service was very helpful and willing to fix the situation. They were very responsive and provided a full refund.

Wasn’t happy with a jacket I ordered for my daughter—it didn’t look like the advertisement pic so I reached out to the company. I received timely responses to my emails, I felt they respected my concerns and offered me a variety of options to choose from to make things right. The company settled the matter in a professional way and I was satisfied.great customer service.

Customer Service was responsive and friendly. The jacket arrived in a timely manner but unfortunately was small. The Customer Support Team was very helpful and offered a full refund which I appreciated!

I got my jacket a little while ago from Prime Jackets and actually was amazed at how well it both fit me along with the quality of the material. I would definitely order from here again should I ever want another nice jacket that is unique in its style while also form fitting. The fact they sent an email after the initial purchase to ask you to reconfirm sizing and order information was a nice touch and made me feel better about the purchase. Overall, not a bad place to get unique and awesome looking jackets for an affordable price.