Excellent
3,289 reviews
Priority STD TestingPriority STD Testing is the #1 rated confidential, fast, and accurate STD testing service nationwide. We’ve taken the process of STD testing and simplified it to 3 easy steps. Order online, get tested same-day at any of our 4000+ locations, and get results online in typically just 24-72 hours. 100% private and no embarrassment. Contact a care counselor or order online and get tested today!Find a Lab & Get $10 Off!
Priority STD Testing (prioritystdtesting.com) has 3,289 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 133 reviews with 4 stars · Clear filters
customer
Posted
good service
Response from Priority STD Testing· May 5, 2020
Thank you for choosing Priority! We'd love to know what we could have done to make your experience 5-stars, as providing the best service possible is our main goal. Feel free to respond to this review directly, or email [email protected] -- we look forward to your feedback!
customer
Posted
Everything went as scheduled; results were received by the end of the second business day.
Response from Priority STD Testing· Mar 28, 2020
Thank you for choosing Priority! We'd love to know what we could have done to make your experience 5-stars, as providing the best service possible is our main goal. Feel free to respond to this review directly, or email [email protected] -- we look forward to your feedback!
customer
Posted
Quick and easy.
Response from Priority STD Testing· Mar 15, 2020
That's our goal! Quick and easy. Thank you for choosing Priority!
JD
Posted
Excellent service. Paid for my test online and went to testing facility. Signed in and went straight back and was done working 5 min. Only reason I didn’t post 5 stars is because I never got an email telling me my results were ready. I just had to keep checking back.
Response from Priority STD Testing· Mar 5, 2020
Thank you for reaching out to us! The reason we don't email our patients directly is to respect their privacy. Multiple notifications for multiple tests in our panels can be intrusive, and we don't want to contact our patients at inappropriate times repeatedly. We appreciate all feedback though and will look for opportunities to improve our service for future patients.
customer
Posted
Customer service fixed any concerns I previously had! Would def recommend this service!
Response from Priority STD Testing· Mar 3, 2020
Thank you for reaching out to us. According to our records, your final results were posted this morning at 8:25AM, 3 days after collection. If you are having issues accessing the patient login, kindly reach out to us via email or phone and a care counselor will be happy to help. As for the visit to the collection site, the urine cup used for sample collection is just a temporary container used to transfer urine into an APTIMA tube. This tube is labeled immediately once the urine cup has been discarded. Let us know if there is anything else we can do to help. Update: We're glad we could help!
customer
Posted
Helpful people
Response from Priority STD Testing· Feb 28, 2020
We're glad we could help! Thank you for choosing Priority Health!
customerChris
Posted
I was in and out without any issues. I was however not happy with the holding rooms where blood is taken. They are messy and unorganized. For a place that is drawing blood from people I expect much more sanitation.
Response from Priority STD Testing· Feb 15, 2020
Thank you for sharing this feedback with us. We're sorry to hear that your visit to the PSC was not up to our standards. Although we are a separate company, we entrust Quest Diagnostics to fulfill our lab orders quickly and professionally. Any instance where there is a question about how our patients are received at the collection site, we notify the appropriate administrators at Quest so corrective action can be taken. Our goal is to provide nothing less than 5-star service to all of our patients, and that includes the actual testing experience itself. Please feel free to contact us if you have any other questions and a care counselor will be more than happy to help.
customer
Posted
Quick, easy and professional experience. Knocked 1 star just because I wasn't completely aware of the rules I was supposed to follow before showing up ie no peeing 1 hour before if one of the tests you are taking a test that requires urine samples. There should be a clear indicator on the receipt. In any event, i'd use them again. Price is worth it for me for the speed, efficiency and professionalism.
Response from Priority STD Testing· Jan 28, 2020
We have recently updated our confirmation emails with specific instructions on collection requirements for urine screenings, and now clearly indicate time requirements for valid sample submission. It looks like your order was placed 3 days before this change went into effect unfortunately. Our goal is to provide nothing less than 5-star service, and feedback like this has helped us solve this problem for all future patients. Thank you for choosing Priority Health, please feel free to contact us directly if you have any other questions!
