Excellent
3,289 reviews
Priority STD TestingPriority STD Testing is the #1 rated confidential, fast, and accurate STD testing service nationwide. We’ve taken the process of STD testing and simplified it to 3 easy steps. Order online, get tested same-day at any of our 4000+ locations, and get results online in typically just 24-72 hours. 100% private and no embarrassment. Contact a care counselor or order online and get tested today!Find a Lab & Get $10 Off!
Priority STD Testing (prioritystdtesting.com) has 3,289 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 3,041 reviews with 5 stars · Clear filters
customer
Posted
Awesome service.... the staff is very helpful if you need to call them for assistance or help... I would highly recommend this service to all that are considering using it.
Response from Priority STD Testing· Oct 30, 2020
Thank you so much for your recommendation! We work hard to provide the best patient experience possible, and feedback like this makes it all worth it.
customer
Posted
Quick painless and professional visit, the staff was wonderful.
Response from Priority STD Testing· Oct 30, 2020
We're glad to hear your experience was a good one!
Alexis
Posted
I was going to go with STD Check but I saw the reviews for this one and I found a $20 promo code. I usually get them from my OB/GYN but with COIVD the appoints are almost 2 months out. So let me give you my run down. I placed my 10 panels and Trichomoniasis ordered my test yesterday at 7 am I went to the lab at 8:30 am. The lab informed me that the Trichomoniasis was labeled as pap swear and they don't provide that service. I called customer service and he informed me Quest makes that mistake a lot and they can do it thru urine. He called Quest and fixed the misunderstanding. I logged on at 4 pm today and my 50% of my 10 panels were ready. Then at 7 pm, the rest were there. I got my email to check my results about 30 minutes later. Trichomoniasis takes longer so I'll wait for the email on that. It feels good having negative results and the quick turnaround was on point. I wished they charged my insurance. $200 is a lot of money. But that peace of mind of a negative status made me feel at peace.
Response from Priority STD Testing· Oct 29, 2020
Thank you so much for providing such a detailed rundown of your experience! Our goal is to provide the absolute best testing experience possible, and in doing so, gather genuine feedback from our patients to reflect our efforts. Our lab orders specifically request that Trichomoniasis tests are collected with a urine sample, however there are occasions where the lab tech only looks at the test title and not the collection method. In these instances, we are able to contact the processing facility directly and re-add the test to your existing sample and lab order. We are actively working on a solution with the directors at Quest to prevent this from happening and appreciate your understanding while the test processes. Please feel free to contact our patient care managers if you have any questions about your lab order and we will be happy to help. Thank you for choosing Priority Health!
customer
Posted
Results come back quick like flash
Response from Priority STD Testing· Oct 29, 2020
That's what we like to hear! We want to provide our patients with peace of mind as quick as possible. Thank you for choosing Priority Health!
customer
Posted
Quick and easy. The staff was friendly and professional.
Response from Priority STD Testing· Oct 29, 2020
We love hearing feedback like this! Thank you for sharing your review!
customer
Posted
My testing center was not able to provide all the tests I paid for and I was refunded for my troubles. That is great customer service and I will definitely use them again!
Response from Priority STD Testing· Oct 27, 2020
Thank you for reaching out to us. We will never charge our patients for tests that are unable to be performed, and will gladly process a refund for the affected tests as indicated in your result email. As of last week, all affected PSCs have re-ordered APTIMA kits which are now in supply, unfortunately you were tested last week before they arrived. Our director of patient services has reached out privately to ensure your concerns are addressed.
customer
Posted
I had a question over a weekend about a missing aspect of my results. After emailing to the link provided, Luke H got back to me immediately. He was able to investigate and found an answer for me. In addition, he followed up on the following day, Sunday to confirm receipt. Top notch customer service. -Brian
Response from Priority STD Testing· Oct 29, 2020
I'm glad I was able to help! We work hard to ensure our patients get the answers they deserve without having to wait until the following business day, even over weekends. Thank you for the kind feedback Brian, we appreciate it!
customer
Posted
Fast, painless, and extremely convenient. Love the fact that I didn't have to wait.
Response from Priority STD Testing· Oct 30, 2020
Our goal is to make getting tested straightforward and quick unlike most other testing services. We love hearing that our goals are achieved from feedback like this. Thank you for the great review and choosing Priority Health!
