Priority STD TestingReviews of prioritystdtesting.com

Response from Priority STD Testing· Dec 28, 2021

Thank you for reaching out to us. We're sorry to hear your visit to the collection site was not up to our standards. Although we are a separate company from Quest, we entrust them to fulfill our lab orders quickly and professionally. If this is not the case or if our patients are not received well at the collection site, then we will file a report with the necessary administrators at Quest to ensure corrective action is taken. Our director of patient services would love the opportunity to discuss this in further detail privately: [email protected]

Response from Priority STD Testing· Dec 17, 2021

Thank you for reaching out to us. We will review the call recordings to ensure corrective action is taken. Our director of patient services would love the opportunity to discuss this with you in more detail: [email protected]

Response from Priority STD Testing· Dec 13, 2021

Thank you for reaching out to us. According to our records all tests ordered were performed. Our director of patient services will reach out to you in private so we can better understand what the issue is. Update: We've made contact and resolved the issue. Thank you for choosing Priority!

Response from Priority STD Testing· Dec 2, 2021

Thank you for reaching out to us. Although we are a separate company, we entrust Quest to receive our patients quickly and professionally. We provide the exact verbiage to provide the lab staff in your order confirmation email to avoid situations like you have described. Our director of patient services would like the opportunity to speak with you so we can gather more information. We will file a report with Quest to ensure corrective action is taken against the lab staff: [email protected]

Response from Priority STD Testing· Oct 29, 2021

Thank you for reaching out to us. The only information the lab staff needs is that your order is for routine lab work and can be looked up in the main lab computer system, this is covered in your order email in detail. We provide this information to avoid situations just like the one you have described. We're sorry to hear the visit to the collection site was not up to our standards. Although we are a completely separate company, we entrust Quest to fulfill our lab orders quickly and professionally. Our director of patient services would be happy to discuss this with you in more detail: [email protected]

Response from Priority STD Testing· Oct 11, 2021

Thank you for reaching out to us. Although we are a separate company, we will report this to Quest.

Response from Priority STD Testing· Oct 11, 2021

Thank you for your feedback. We will review our process to look for opportunities to make this more clear.

Response from Priority STD Testing· Aug 9, 2021

Thank you for reaching out to us. Although we are a completely separate company from Quest, we expect them to treat our patients professionally and respectfully. And if they don't, then we get reviewed poorly instead of the lab which is completely unacceptable. Any instance contrary to our expectations are taken seriously and reported to the highest levels to ensure corrective action is taken against the parties responsible for the poor service. Will you kindly reach out to our director of patient services so we can gather more information to file a report: [email protected]