Donna
Posted
Helpful Customer Service
Very friendly, and helpful. No pushy sales people.
Average
546 reviews
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
Showing 299 reviews with 5 stars · Clear filters
Donna
Posted
Very friendly, and helpful. No pushy sales people.
Bruce K.
Posted
So far happy with the new system
Reggie L.
Posted
My next door neighbor was rob two days after Christmas. I call Protection One the same day, and receive the kit later that week. It was fast ,and easy to install. I feel safe, and secure at home, or when I'm at work. Thank you.
Christian S.
Posted
Instructions and phone support were very user friendly. Made the whole process of set up and monitoring very easy. Can't wait to expand our security system with more sensors and motion detectors.
Preston W.
Posted
First time user, easy to install and easy-to-use. Great service no problems so far
Lakisha L.
Posted
Love the prompt customer service.
Jane W.
Posted
I bought the self installation and it was very easy to install, and have activated. Technician said it would take 40 or so minutes to test and activate, but took far less time and she was great to work with.
Richard C.
Posted
They are there, when ever I call.