PSI Health InsuranceReviews of psiservice.com

I called to find out about the healthcare providers under the PSI network close to my location. Odette was very prompt at sending me the list to my email. Thanks Odette!

The policy underwriting process has been very smooth, thanks to Gabrielle’s help. I still need to confirm whether I’ll be eligible for a waiver, so I’ll update my review once I have more information.

Responding really good

Good customer service. The coverage however is a bit weird in terms of what is actually covered and what isn't. I a mstill not sure if certain procedures are covered.

As a customer service representative she was very efficient in terms of making me feel valued and cared for.

Odette was very polite and listened very well. As a customer service representative she was very efficient in terms of making me feel valued and cared for. However she wasn't able to help me with a solution which was actually beyond her scope and means, so I don't blame her for that. Odette deserves 5 star but I took away 1 star because PSI could do better by offering multi-year health insurance coverage. I would appreciate if PSI have multi-year (1 month - 3 years) health insurance coverage for international students because in some programs and schools they demand that we have 3 years (or equivalent to our program duration) health insurance coverage so that our visa papers are approved for 3 years. I would appreciate if PSI could consider this option in the interest of international students who need it. I am a current client and registered for 1 year (max coverage) and top tier insurance. And I plan to stay with PSI for the duration of my program. Thank you!

My university has used PSI for years and I really appreciate the helpfulness and prompt customer service.