PurepathReviews of purepath.app

Never sent. Scam.

Terrible. Ordered item nearly a month ago and still not arrived. Customer service say I can’t cancel or get a refund as it has been shipped. Tracking is useless with a company I have never heard of and says it was in China and no update for 3 weeks. They tell me they have reissued it 2 weeks ago. Chased again and gave me the same story and point blank refusing to refund. DONT BUY

ZERO STARS. The worst company I have ever ordered from. Ordered a month ago & still NOTHING. Customer Service is HORRIBLE. Total Scam. DO NOT TRUST. DO NOT ORDER.

Extremely disappointed Ordered 21/1 Chased shipment which was finally 28/1 Still not arrived today 4/2

DON’T BOTHER! Wong process a refund but can provide proof of postage despite requesting it be refunded before shipping even took place.

Why can't I give zero stars? Like other reviewers, I have been waiting over a month and still haven't received my order. According to their tracking, it hasn't even shipped yet from China. I thought I was dealing with a company in Canada. At least it begins with a "C". I can't review the product but greatly suspect that's a scam, too, despite what other supposed happy "buyers" claim.

Placed the order 12/31, confirmed it's on it's way 1/2/2026 and e-mailed them. They sent a tracking # that looks a bit shifty/bogus so I'm disputing payment until product arrives - IF it arrives. This is 1/19/2026

I ordered a mitt for Christmas on Dec. 8th It is now Jan. 8th no sign of package. I emailed several times and last communication with this company was end of December telling me parcel was as of December 23rd in Montreal waiting to be picked up by delivery service. It is now January 8th. Is the a scam? Thank you, Lorraine Comolli