racktodoor.comReviews of racktodoor.com

Communication is awful. Dont count on getting any emails back.

Customer service gave conflicting info 4 times will no provide shipping info ordered item on Dec 3 says delivered dec20 and zero help from this company to help find it. So disappointing too late to replace the item and no idea if I will get a refund because they say it was delivered

Product can't be used as charging cords provided with Jump Starter will not go into charging port. Have requested refund several times but customer service is not being helpful. Filing complaint with Better Business Bureau.

Wrong item shipped. Many fairytales from the liars at customer service. Credit card dispute filed. Items returned. Waiting for a full refund from this terrible company. Watch for more reviews.

I never received my order. I would score zero stars if possible.

Purchased a ceiling fan. Didn't work and they wouldn't refund for item or allow me to return it. JUNK, JUNK, JUNK. Will never purchase from them again.

Product never received.

I ordered candles from this store from the Temu app. My order was accepted and confirmed . After the fact they changed the order details without notification due to an error on their part. Completely unacceptable and unprofessional.