Raion GroupReviews of raiongroup.com

Response from Raion Group· Dec 17, 2020

Hello, We are sorry about this. Carriers have been moving a little slower than normal. We are unable to see your name on the review. If you are able to send us an email at [email protected], one of our teammates will be happy to assist you with this issue.

Response from Raion Group· Oct 12, 2020

Hi Michael, Thank you for providing your positive experience with purchasing a replacement Raion Power 12V 18Ah Rechargeable SLA Battery With AGM Technology. We shipped your item using priority mail 2 day service; however, due to COVID-19, the number of packages going through shipping carriers' network has caused some delays. We are working with our carrier representatives to see how we can improve shipping service transit times.

Response from Raion Group· Jul 8, 2020

Thank you Shane for sharing your recent battery purchasing experience with Raion Group. We hope that your Husky HSK037 AC/DC Power System Replacement Raion Power 12V 22Ah RG12220FP Battery will exceed your expectations. If you can let us know how we can improve from a 4 star to a 5 star rating, we would be glad to hear the feedback. We actively listen to our customers' feedback to make the appropriate changes so that your battery buying experience exceeds your expectations.

Response from Raion Group· May 26, 2020

Thank you for your feedback. We do use UPS to ship out the heavier orders, and USPS for smaller lighter orders. Due to COVID-19 all carrier network systems have been affected which has resulted in slightly longer transit times. This likely would not have happened outside the current world situation. Please visit us in the future for your battery needs!

Response from Raion Group· Jun 13, 2020

Thank you Robert for your feedback. Different model years have different battery terminals. The two most common terminals are internal thread which you are referencing and the flag post which you ordered from us. Our part number has the type of terminal the battery you are ordering has. RG12220FP will have FP (flag post) terminals RG12550I4 will have I4 (Internal Thread) terminals.