Alexey T.
Posted
Excellent customer service and quality product
I’ve been looking at Rav Vast drums for years but never thought I was in a personal position to buy one. Finally the time felt right and I looked at the Rav Vast website again to learn they now have smaller variants called Rav Moon. I felt this is perfect. The original model felt it would be very large. I chose the universal scale since I found myself playing with the little MIDI app on the product page the most. On the day that I bought it I received a message on Whatsapp from Slava, a customer service representative from Rav. Saying I overpaid and delivery should be free. There were some delays in manufacturing and delivery but Slava was friendly and personable, he guided and supported through the process very well! I ordered my drum on the 9th of October, it arrived to my house in Spain on the 9th of November. Do be aware that there is a substantial customs tax for receiving the drum. Roughly 200 euro.




