Bob T.
Posted
So far, we love Reach Mobile
Easy to setup, great customer support
Response from Reach Mobile· Apr 8, 2022
Thank you so much, Bob!

Excellent
499 reviews
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 465 reviews with 5 stars · Clear filters
Bob T.
Posted
Easy to setup, great customer support
Response from Reach Mobile· Apr 8, 2022
Thank you so much, Bob!
Evan W.
Posted
Raina was great she was really nice and able to answer my questions
Response from Reach Mobile· Apr 8, 2022
Glad to hear, Evan! Thanks so much for chatting with us!
Michael L.
Posted
I had difficulty activating my new Reach account. It was late at night and I used the chat line to request help. The Reach agent, Preeti, was just terrific. She was very patient with my "old guy" errors and offered to do the activation from her end, taking up much of her time. Her kindness is highly appreciated and I hope Reach recognizes her excellent customer support skills and personable style.
Response from Reach Mobile· Mar 31, 2022
Committing to fully support our customers is our top priority - we are glad you were able to experience this with Preeti, Michael! Thanks for the feedback :-)
Robert N.
Posted
Anita was great with assisting with setting up my account and having the new sim card for the new service being sent. Very impressed with the service!
Response from Reach Mobile· Mar 29, 2022
Thanks for the kind words, Robert, welcome aboard!
Marianiel
Posted
Im so happy that my issues about porting was solved quickly. The agent was doing an excellent job in processing my issues and make things done quicker than i tought. I will definitely recommend them to my families and friends.
Response from Reach Mobile· Mar 23, 2022
We're happy you're happy! Tech was made to make our lives simpler, but things may go a bit awry. That's why we have mobile service gurus and a support team who love taking care of customers. Thanks for the review!
Robert Van V.
Posted
Awesome Representative I have 3 lines and it was an Awesome experience. She went above and beyond our expectations. Quick and efficient. You guys Rock. Spectrum mobile sucks.
Response from Reach Mobile· Mar 23, 2022
You rock, Robert! We're so glad you and your two lines are up and running smoothly on Reach! Welcome!
Matt G.
Posted
Freeda was very helpful with a really technical question about our Galaxy J3 phones and the upcoming 3G shutdown. She escalated to the technical team and got me an answer within just a few minutes.
Response from Reach Mobile· Mar 23, 2022
Happy to hear, Matt! Thanks!
L B.
Posted
Good customer service from Anita during sign-up.
Response from Reach Mobile· Mar 23, 2022
Woohoo! Welcome aboard!