David B.
Posted
Retrospec staff were very helpful
Retrospec staff were very helpful, making sure that I received the correct part for my eBike. Thanks.

Great
87 reviews
The outside is for everyone, but not everyone feels comfortable outside. So we set out to make everyone feel at home in the open air through the use of expertly designed, durably crafted, accessibly priced outdoor gear - electric bikes, pedal bikes, kids bikes, stand up paddle boards and more - our goal at retrospec is simple: make nature second nature for everyone. We believe that all people, regardless of background or experience, should enjoy the life-affirming, eye-opening beauty of the outside world. We encourage a more active lifestyle and make being outdoors fun and inviting for people of any age, ability, or skill level. Born from a passion for fixed-gear cycling. Former home of Critical Cycles and Ten Toes Boards.
Retrospec (retrospec.com) has 87 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 58 reviews with 5 stars · Clear filters
David B.
Posted
Retrospec staff were very helpful, making sure that I received the correct part for my eBike. Thanks.
Allen Z.
Posted
responsive and resolved matter quickly
JOSEPH D.
Posted
VERY HELPFUL TO SOLVE THE PROBLEM WITH A PADDLE BOARD THANK YOU AGAIN. FAST TO HELP
Alexa
Posted
I contacted Retrospec for a missing part to a bike trailer that was gifted to us. They didn't have the part for sale on their website, but after speaking with customer service, they understood which part we were missing, and was able to sell it to us!! 10/10 recommend Retrospec!
Tom
Posted
The agent was polite, prompt in responding to my emails, and was able to respond my issue.
Jake S.
Posted
Knowledgeable and helpful!
David
Posted
Mustafá resolved my issue in a blink of an eye. Retrospecs customer service is top tier 🦾
Tommy L.
Posted
Communication was excellent, positive and informative.