RitualReviews of ritual.com

Shady business that tricks you into overpriced subscriptions. Stay away unless you want to end up paying $1 per "snake oil" vitamins.

Awful customer service. I was a subscription customer for over 3 1/2 years (spending over $1200 with their company). I cancelled my subscription based on no longer needing the vitamins. The day AFTER I cancelled my subscription, they shipped me another bottle. When I asked to return / refund they directed me to a FaQ page and said they couldn’t offer a courtesy refund. They let a measly $30 stand in the way of allowing a long time customer leave with a good customer service experience. A real shame. TBH- the vitamins were just OK. Not good, not awful.

We HATE the obnoxious "Ritual.com" ad. Our family watches documentaries on youtube and whenever Ritual ad comes up, I have to shut down TV, bec its totally inappropriate. No parent should allow themselves to be portraid in such a crude, aggressive, toxic manner. Already media is full of unhealthy, hateful messages. Why would a supplement company add to the negativity? Aren't they trying to promote health & wellbeing?

This company touts that they have great products but their customer service is anything but good. I reached out to complain about an offensive marketing and days went by and did not hear anything from them even after I followed up. I am concerned about their lack of response to customer complaint.

Shady business practices. Unwillingness to stand behind their products with a money-back guarantee once you are charged for a subscription. This company has no concern for customer satisfaction. Their "return policy" is just a cover on their website for your first order. Bad UI experience making it hard to cancel.

My wife ordered pre-natal choline pills from them. She ordered 3 bottles since she had a promo. 30 days later she receives 3 more bottle. She called to return since she didn’t order any more of them. She tried calling, there is no phone number. After emailing, she finds out they deceptively signed her up for a subscription. Why would one person need a 3 month subscription. She then said she wanted to use their 30 day return policy. They informed her it was only in the original order. They use very deceptive business practices. Needless to say we’ll not be customer. Filling a dispute with our credit card company.

Watch out for unexpected charges and extra shipments of vitamins without prior notice. I canceled my subscription initially due to questioning the value of the vitamins. However, they offered me a 30% discount, so I decided to give it another try. I changed the delivery date from April 28th to April 19th. To my surprise, my card was charged on both April 19th and April 20th, with the latter being the full price. I'm still puzzled by this error, but it's something to be cautious about with this company. Despite their mistake, they refused to issue a refund. Be careful when dealing with them.

Absolutely horrible!!! If u don’t mind spending an arm and a leg for heart burn and hours of burping - u might like this product. Otherwise - Hard Pass on this one! Plus, they don’t honor their refund policy or have it cleverly hidden in language like “certain circumstances” 🫤. The only way to purchase is via subscription - so by the time u try to cancel u r already knee deep in fishy flavored burps 🤮. Too bad - it sounded so good 😵.