Pamela
Posted
Easy and reassuring
Easy and reassuring. Informative. Just wish it could be sooner. Anxious to get started!

Average
7,254 reviews
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Showing 433 reviews with 4 stars · Clear filters
Pamela
Posted
Easy and reassuring. Informative. Just wish it could be sooner. Anxious to get started!
Naomi G.
Posted
Ro packs your medication in a closed styrofoam box that has frozen gel packs on the bottom and top inside the container. Your medication arrives cold, stays cold, and that’s insanely important to me. I’ve had medications ruined by the 120°+ heat in Arizona due to the lazy and idiotic packing methods of other companies. I’d give them 5 stars based purely on the cold chain delivery system giving me peace of mind. The only reason I drop to 4 stars is because of the $149 membership cost.
Ratliff D.
Posted
There was a lot of back-and-forth a lot of duplicate things I kept reading over and over got very confusing. I didn’t know what I had answered and what I didn’t answer whether they got my proper medication list my picture my drivers license was a lot.
Elizabeth O.
Posted
The process was relatively easy. The options were compatible with my doctor, and the weight management program we are implementing. The medication is less expensive than other sources.
Helen
Posted
the experience was good but not everything in the way of instructions were clear. I'm very satisfied with my experience and hope I will have continued good experiences.
Marsha M.
Posted
To is exceptional from the initial correspondence, ongoing! Prompt, polite, resourceful, efficient, expeditious!! Don’t wait, get started yesterday ya’ll. This extraordinary journey is unmatched by the competition!!
DiVonta P.
Posted
I’m looking forward to working with you all
Mary D.
Posted
I am a new customer and gave 4 stars because I have not received my medications and have not had to contact Ro for customer service yet. The online ordering was easy, information and comparisons of the different available weight loss drugs very good and the responses from Ro were quick. I am looking forward to starting my program and confident this will be a very good way for me to lose the weight I want to lose.