RugPalReviews of rugpal.com

Came back to RugPal because of previous positive experience and the ability to match an existing area rug.

I received this beautiful carpet, a 22 foot runner, yesterday. It is lovely but for one difficulty. The inside end is badly crimped from being rolled up. No instructions on how to flatten it. It does not appear that it will ever flatten by itself.

Lots of choices. Great prices.

The pattern of the print was larger then wanted. Hard too actually envision from the example when choosing pattern. Not rug pals fault. The quality of the carpet is very good . Free shipping is always great. Carpet arrived intact and in perfect condition.

Love site appearance. Can't tell about service yet product hasn't arrived yet.

My only issue was that the rug pad was being shipped from another source and didn't ship the same time as the rug. I received the rug amazingly in 3 days which was great but due to a shipping miscommunication between companies had to wait for the arrival of the pad before I could set it up and enjoy!

Simply follow the instructions. Ordering is easy and quick.

I would give 5 stars except I had to inquire about shipping status on both rugs since I didn't get any email notification of shipping status several days after the order was placed. Both rugs arrived separately, but in good time, whereas the shipping notifications arrived 3 days after I had received both rugs. All's well that ends well. Both rugs were delivered timely and I am happy with the packaging and quality. So, a deduction of one star for delayed communications. That said, this was the best price for the rugs and I would recommend Rugpal.