Bad
545 reviews
SaratafloristSarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on Consumer Courier, with an average rating of 1.8 out of 5.
Showing 421 reviews with 1 star · Clear filters
Tonya W.
Posted
I would give this company a zero if it was an option. They never told me that the flowers couldn’t be delivered until I called them. Still waiting on refund. Terrible-don’t waste your time here.
Caroline S.
Posted
They took my money and then canceled. Same as everyone else is reporting.
Chad B.
Posted
They are thieves they cancel the order and keep your money DO NOT USE THEM
Lynette P.
Posted
Do not order through this company, they do not follow through or issue a refund!!
MaryLB
Posted
I ordered flowers for a family funeral. I was promised it wasn’t too late and they would be delivered. I drove 2 hours to the funeral and no flowers from me. I got an email hours later telling me it was cancelled due to no local florist available. WHAT? This is MIAMI and there are a plenty of local florists. This is a sham! I think they are just middle marketing taking and distributing orders. It’s terrible.
Jill H.
Posted
I’d give zero stars if I could. This has been a nightmare. I placed an order to a major metropolitan area. No delivery. No email stating no delivery. When I found out the flowers had not been sent, I called for a refund. I’ve now called FOUR times. Much like my flower delivery, no refund. The last time I called, the customer service representative yelled at me. I’m considering a law suit.
kellie B.
Posted
The company sent me an email to advise they had to cancel my order and would send me refund. I have sent follow up emails and only response I get is an apology and refund on the way. Its approaching two months and still no refund. Wish I read the reviews. I'm out nearly $100.
NATASHA K.
Posted
scammers, they cancel the order then never return the money!!! beware! filing a report with the business bureau ! called 3 times and emailed- never saw my money back , horrible !!!!!!!!!!
