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446 reviews
SaunaboxWe've created the world's most accessible at-home wellness experience.
Saunabox (saunabox.com) has 446 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 322 reviews with 5 stars · Clear filters
K C.
Posted
This product is amazing. Saves you thousands of dollars, lasts a long time and delivers results. These guys figured it out. Highly recommended. Support was on top of it each time and replied within minutes. Amazing!
Greg D.
Posted
Love this product! Also had the best experience dealing with their customer service team! They responded to my inquiry in less than an hour and were able to quickly remedy the problem
Response from Saunabox· Nov 26, 2025
Thank you for your feedback - love to hear you are happy with our team :)
Levi T.
Posted
Bought a Sauna tent about a year ago. The heating unit stopped working. I immediately emailed the company with my original order confirmation email. They asked a few questions, asked for a few easy to provide pictures and videos. Within several hours of me emailing them, I was notified a new unit was being shipped out to arrive within a few days. I understand shit can go wrong, but instead of dodging me, they interacted with me directly and made it right. With this type of service, I will no doubt have no worries buying their products again in the future! Honestly, I wish more customer experiences issues were this nice and easy!
Response from Saunabox· Nov 26, 2025
Thank you for sharing and we love to hear your feedback!
Laura
Posted
Email communication regarding sauna component that didn’t work in first couple weeks after receiving product. The company responded timely, professionally, and replaced the component for free under warranty. Product works great again and am enjoying the benefits! Thank you!
J G.
Posted
Water steamer malfunctioned this morning, reached out to SaunaBox customer service and they had a replacement unit shipped out to me the same afternoon. Unit was under warranty and the responsiveness and turnaround were incredible. Thank you SaunaBox!
Will
Posted
This is an amazing product! The Sauna worked to perfection. The customer support team did an awesome job helping me with the one issue I did have. I would work here if I could.
Ken
Posted
I had an issue with my unit and reach out to the team at Sauna Box and had it taken care of within the hour! The team was awesome
Alea D.
Posted
Wonderful product! I love it, but the boiler did go out on me and they sending me a new system !!! The costomer service was very helpful and speedy!
