Meredith L.
Posted
Ordered by phone.. it was great!
I ended up working with a phone representative who was terrific and made everything reassuring and efficient.

Excellent
571 reviews
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 528 reviews with 5 stars · Clear filters
Meredith L.
Posted
I ended up working with a phone representative who was terrific and made everything reassuring and efficient.
Bob C.
Posted
So far so great! Very easy ordering process and assistance with getting the right heater for the intended use. Highly recommend.
Robert C.
Posted
Very easy online ordering experience. Worked through the correct heater for our geographic location and intended use.
BNaCl
Posted
I had a great experience purchasing a Finnmark FD-4 Trinity Sauna from SaunaKits. I had a unique configuration and we were purchasing more than 1 unit so I wanted to speak with someone about it. It was the 4th of July holiday weekend so figured I was just leaving a chat message, but was surprised when Matthew immediately responded to my inquiry. I had a quote within minutes and the price we received was the lowest I could find.
Mark S.
Posted
My wife and I have been enjoying a LEGACY-MODEL two person sauna for two years. We recently had a problem with the arcfault breaker in our circuit panel that shut off every time we turned the sauna on. I contacted SaunaKits immediately and they responded quickly with real concern and a sincere desire to help me solve my problem. It took a few days, but I was able to diagnose and solve the problem with the help of Ez Glorioso, who could not have been more caring or attentive to our needs. Thank you!
ADV
Posted
Krizza was very helpful and responsive throughout. Great follow up and follow through
Ryan W.
Posted
Very good customer service. Quick responses and detailed explanations.
Steven
Posted
Great customer service