Jonah M.
Posted
Highly recommended
I bought a 3 person Sauna and everything went very smoothly. There was an issue with one of the touchscreens after setup, and the support to get a new one was great. I’d recommend buying from here for sure.

Excellent
571 reviews
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 528 reviews with 5 stars · Clear filters
Jonah M.
Posted
I bought a 3 person Sauna and everything went very smoothly. There was an issue with one of the touchscreens after setup, and the support to get a new one was great. I’d recommend buying from here for sure.
Frank
Posted
Timely delivery, easy setup, and simple operation - Couldn’t ask for more on this home use indoor infrared sauna!
Viorica P.
Posted
Extremely helpful and patient!
Scott J.
Posted
Their customer service is best in class!!! I damaged some cables and fuses installing my sauna and didn't know what to do. I messaged their customer service team and Ez from their support team jumped right on it. Ez was super responsive and went above and beyond to make sure I only ordered what I actually needed. Ez worked with their engineers to verify everything was right. I needed the parts right away and Ez got expedited shipping for me. I had such a great experience with Ez and Nordic Sauna and would HIGHLY recommend them!
CustomerA
Posted
All good with Delivery
Alexander
Posted
Ez was very courteous and kept me informed proactively. Highly recommend.
Mel
Posted
Wish more companies had customer service like this. EZ made this bad situation into a good turnout for detail of staying in touch and helping with excellent.
Alden
Posted
great costumer service