Serentia ShopReviews of serentia-shop.com

Great customer service and great product.

This CC cream covers like a true foundation but without all the hassle of having to use other products to have a quick make look, I am truly satisfied and I definitely making this a staple on my routine for quick easy days.

The Elixir+ CC Cream is lightweight, breathable and adapts beautifully to the skin, giving a natural, radiant finish without feeling heavy. I love that it's packed with skin-loving ingredients and truly feels like skincare while wearing it.

I ordered the Serentia foundation with the 2-for-1 promotion. I wasn't sure of the color, so I picked Buff and Warm Honey. Then the website said, how about one more at half price. Unfortunately, it populated Ivory and I didn't catch it. So, 3 colors arrived, I contacted customer service and they were very nice and helpful. They said no problem and we will ship you the color you want right away. I am fair skinned and have sun spots and usually choose a Buff Beige, but in this case Warm Honey was my best color. I used the applicator and at first didn't think it was covering, but I really like it now. It covers very finely, but doesn't fill my lines/wrinkles and make it look cakey. It is a light coverage that still hides imperfections. I tried using another applicator and even my fingers, and but it goes on much heaver. It all depends on what kind of coverage you are after. It seems to be a layering foundation, so you can add more if necessary. I like very light coverage, so I stuck with the sponge. I would recommend trying it because the customer service is very cooperative and helpful. I'm glad I gave it a try because now I have a new foundation that I really like!

Great company and customer service. I had an issue with my color tone. Quick response resolved the same day I sent the email. Waiting for my new order to arrive 🤩🤩 Thank you Ilia Sola

I was excited to try this makeup. It does cover well but what I ordered was the wrong color for me. The shade was a lot lighter than what I expected. I was going to just return all 3 but the company offered to replace all 3 with another shade. I have a friend at work who has very pale skin. The company asked that share the product, that I have here, with a friend, instead of returning it. I think this light shade will look great on her.

Wonderful customer care. Respectful and honest. Wonderful product. I love the way it makes my skin look. Their policy for exchange shades is a very smart business approach. Michelle Talley

I have to say how really outstanding customer service is. I haven't had a chance to wear the foundation out, because my replacement just arrived today. I ordered fair which was too light. I contacted customer service re the exchange procedure & got a very prompt response assuring me they would send the color I needed & that I could keep the original to give to a friend, if I liked!! It was all very simple and pleasant. The replacement arrived today. I'm happy to say the color is perfect. This is the kind of company I like to patronize. 😊