Vicente L.
Posted
Our CSM has been very helpful and is…
Our CSM Klye Rodger has been very helpful and is always attentive to the needs of our business, ensuring that any questions or concerns are addressed promptly and effectively.
Great
396 reviews
ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.
ServiceTitan (servicetitan.com) has 396 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 257 reviews with 5 stars · Clear filters
Vicente L.
Posted
Our CSM Klye Rodger has been very helpful and is always attentive to the needs of our business, ensuring that any questions or concerns are addressed promptly and effectively.
Marisa A.
Posted
We've been using the ServiceTitan platform for nearly three years now, and it has significantly transformed our operations, both internally and in the way we serve our customers. Having all our information centralized in one easily accessible and user-friendly system has been a game-changer. What truly sets ServiceTitan apart, though, is the ongoing support we've received. From the platform itself to our dedicated Customer Success Manager, the level of service has consistently exceeded expectations. It's common to see support taper off after the first year with a new system, but that hasn't been our experience. ServiceTitan remains fully committed to helping us get the most out of our investment, every step of the way. We also are impressed often at how much innovation is a center-focus. You won't regret this platform!
Sara
Posted
Jeff always listens to my questions and answers them if he can. If he can't he immediately reaches out to the correct person/team that can assist in answering my question(s).
Roman R.
Posted
I have worked with Lessman for a couple years now. Truth be said, it was a rocky road at the beginning. Today, I appreciate his knowledge, his availability, and his willingness to go the extra mile to help with our random requests. I sincerely appreciate Lesman's help when needed.
Chip
Posted
ServiceTitan is an easy platform to use and the support is always professional, responsive and thorough.
Zach B.
Posted
Great company to deal with, my ongoing success getting have been very helpful
Central Heating & Cooling of M.
Posted
Kima is great! She always has the answers for our questions.. A+
nichole M.
Posted
Nick Stires always has the answers and is super helpful