Shine BathroomReviews of shinebathroom.com

Bought two: never received the units. Joined the toilet paper subscription: Only received one shipment. Website is gone. No response from company not good.

Ordered 2 units 2 years ago. Never received anything. Got a couple of emails saying we were in line, but, well, I think we just flushed $200 down the toilet

Support is nonexistent. Their phone number is a busy signal. Their bot shuts down when you ask to speak to a live person. Nobody answers their emails. I ordered a replacement solution through the app which never came. Are they even still in business?

I've reached out to Shine twice about their cleaning device not cleaning properly. Both times I have received an email response telling me that my issue has been resolved. I just double checked the toilet, figuring maybe a magical Shine customer service fairy had been dispatched to my bathroom to properly clean my toilet without my knowledge - NO MY ISSUE HAS NOT BEEN RESOLVED SHINE! This was a costly device, it took months and months longer to arrive than was promised, it was delayed three times. To pay the money upfront, patiently await for its arrival, and then be ghosted by customer service when there is an issue leaves a bad taste in one's mouth. I'm disappointed,to say the least.

I have had numerous issues including a new BA sent to me because the first one shorted out. I still have had issues with the charge not lasting and the BA randomly blinking lights when the toilet has not been recently flushed. Customer Service is afraid to answer the phone, instead you are directed to deal with a Bot which is pointless. I have left a variety of voicemail messages and emails-no response. In mid Feb. I received an email that looked like their creditors were getting in the picture.

Product arrived damaged and would not connect to Wifi. I sent 5 emails to the company explaining the problem and they never responded. Each time I tried to call or chat, they said they were unavailable. Worst product and customer service ever. Don't waste your money.

Your product is total garbage. There is no backup support and they don't work. I have recommended to all my relatives not to buy your product. Very disappointing

Terrible customer service. Can't reach anybody. I think they are bankrupt, out of business. Promised free pods and never sent them. Sorry I wasted my money.