Excellent
510 reviews
ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 454 reviews with 5 stars · Clear filters
Maribel C.
Posted
Easy instructions - resolved in one go!
Response from ShipHero· Nov 11, 2021
Hi Maribel! Woo hoo - at ShipHero, we love making complicated things easy! Thanks for taking a minute to let us know we're doing a good job!
customer
Posted
Great work. Patient and helpful
Response from ShipHero· Nov 11, 2021
Thank you for taking the time to leave us such a positive review. We're so glad that our team and our solutions are working well for you and your business!
Glen B.
Posted
Easy to use and helpful
Response from ShipHero· Nov 4, 2021
Hello! Thank you for your review and for taking the time out of your day to let us know how we're doing! At ShipHero, being helpful is a way of life, so we're super glad to hear that the ShipHero way is working for you and your business!
Maoteru
Posted
We use ShioHero for two brands and we are surprised (in a good way) every time we contact the support. They are willing to help, trying to solve the issues, and understanding the needs of small sellers like us.
Response from ShipHero· Nov 4, 2021
Hello! Thank you for your review! We really appreciate that you took the time out of your day to let us know how we're doing. And we're so glad that our support team has been helpful. We strive to go above and beyond for our clients and it's good to know that we're getting it right.
Tinkerbell
Posted
Bel is such an asset to the shiphero team and I cannot speak highly enough of her! Quick responses and helped me with the shipping issue I had.
Response from ShipHero· Nov 4, 2021
Hello Tinkerbell! Thank you so much for leaving such a positive review and for letting us know how awesome Bel is - we totally agree! We're also glad that any issue you've had has been resolved quickly. At ShipHero, customer service is one of our greatest passions. Happy clients like you are what we're going for!
Urban & H.
Posted
Awesome customer service! Bel is great!
Response from ShipHero· Oct 28, 2021
Hello Urban & Hawk, Thank you so much for letting us know how great Bel is! We're glad that our customer service team has been rockin' it!
Lindsay S.
Posted
Any issues that arise are fixed promptly! Thank you for the great customer service!
Response from ShipHero· Oct 28, 2021
Hello Lindsay Simon, Thank you so much for the review. We're glad to know that our customer service team is exceeding your expectations. We will continue to strive for 5-stars!
Stuart M.
Posted
Had an issue pop up in the communication between Shopify and Shiphero. Bel fixed it in an hour and our customers were none the wiser! The chat support is super helpful.
Response from ShipHero· Oct 28, 2021
Hi Stuart, Thank you for letting us know that Bel is awesome - we agree! And thanks for taking time to leave a review. We appreciate your business!
