Taylor L.
Posted
Great experience
Great experience. Worry free and ahead of schedule!

Excellent
362 reviews
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
Taylor L.
Posted
Great experience. Worry free and ahead of schedule!
Andy S.
Posted
The day after our bags were picked up and on their way to Vancouver, our family had a medical emergency that forced us to cancel our trip. I contacted Ship&Play and let them know the situation. They flagged our bags and had them rerouted back home without any issues. This service is a bit pricey, but well worth the cost. Their communication is excellent and they keep you posted throughout.
Michelle
Posted
Easy! No issues with pick-up or drop-off.
Lillian Lynn T.
Posted
This is the first time using this service but not the last!! So easy and anxious to see if the suitcase is in my suite when I get aboard. You make it so easy!!
Mike
Posted
my bag failed customs and they stayed with the bag, communicated issues, sent pictures , dealt with concerns and sent me my bag a plus review
MELANIE R.
Posted
I was a little uncertain about using Ship & Play as I had never used it before, nor did I know anyone who had. The representative who met us getting off the ship was great and very helpful. He sent me a text saying things were all set and going out the nest day, which put my mind at ease. I received updates frequently and my things arrived home very quickly and in great condition.
Bruce B.
Posted
Fun agents. Fantastic service. BB
Nancy B.
Posted
I used this service roundtrip to and from Europe. I was taking a cruise, and my bag was waiting for me upon arrival. I was pleasantly surprised when my bag arrived back home only 2 days after my return. The customer service people here are wonderful and were very helpful, friendly, and accommodating. I will definitely use you again! Thanks!