ResMed ShopReviews of shop.resmed.com

Easy to use and pack!

Rep was very helpful and informative. Provided the data on my device and associated products.

Ordering the CPAP machine was easy after submitting my prescription and was delivered quickly. Unfortunately, the machine did not work out for me. It was covered under the 30-day risk-free trial. After making a phone call and getting a return shipping label, I was able to ship it back and received my refund quickly.

fast service, great product

Amazing Customer service! Although the mini-cpap didn't work for me, the return was easy and quick. I would certainly work with the ResMed Shop again.

Easy to order from a source I have confidence in. Prices and ordering process was straight forward.

The buying and checkout process for my AirMini was easy and I used the Affirm payment plan. I received my device in just 2 days and was able to use it on my trip the next week out of the country.. My only issue is that ResMed does not partner with insurance. I would have been able to after my purchase contact my insurance provider myself and gotten a payment back from insurance to help offset the price. That should be something that ResMed should better partner along with the insurance companies so there are no out of network large costs for people. I Don't mind having to pay upfront, just since they came up as an out of network item I am now stuck paying for this all on my own! Make sure you can get some insurance compensation before a direct purchase! Or let your doctor order for you through your insurance if you require the assistance! I give ResMed the 5 stars based on their service. I just want others to understand the insurance part.

I'm so happy with my new CPAP. I was especially pleased with the customer service departement when I had to followup about my mask. Thank you!