Lauren S.
Posted
......
I've paid for two products and haven't recieved either and the first product is only being shipped now a month after the purchase was made. Hopefully products make up for this.
Average
1,893 reviews
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shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
Showing 91 reviews with 2 stars · Clear filters
Lauren S.
Posted
I've paid for two products and haven't recieved either and the first product is only being shipped now a month after the purchase was made. Hopefully products make up for this.
Genesis F.
Posted
Yall take too long
Jen
Posted
I wish they didn't hide the details of receiving something free. Also, there was any skip month button anywhere. I did not like my experience at all with this company.
Jeni T.
Posted
The boxes and products are amazing and worth 4 times what you're paying. Unfortunately, while dealing with customer service, it was so bad and such a horrible experience I cancelled. The second person I dealt with was the best but the damage from the first rep. was already done. Wish I had gotten him first. Great products and great prices are nothing when your customer service people are rude and unappreciative of your business. The business you pay their salaries with. Just very disappointing. Also free shipping is a must..no one wants to pay shipping especially on a subscription. At least split the cost with us and raise the monthly rate by $3.50. I don't pay shipping with any others.
Jasmine D.
Posted
Been over a month and still haven't recieved either of my boxes .
Christy M.
Posted
Just got my second box today, only problem is, I haven’t even got my first box yet! I got 5 items in my box, 2 were the exact same product, just different brands, 1 was a facial hair removal which had a part missing and all the products were cheap as in aliexpress cheap! Also, They have the same name as another beauty brand why is that? I’ve contacted customer service about my boxes and I’m not getting anything but a run around I don’t understand this company and I wanna know what’s going on
Kc
Posted
Well I still haven’t received my box that was ordered Feb 24th or from March 1st?? I don’t understand the website, how to skip the month which it states I can do??!
Michael F.
Posted
Haven't gotten the box yet but emails took a long time to get a response. They tricked customers into thinking they were getting to try products for free and charged full price and shipping. Not happy