Average
487 reviews
Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
SkyGeek (skygeek.com) has 487 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
Showing 137 reviews with 1 star · Clear filters
DC
Posted
Needed product promptly internationally so write on order of they cannot ship in 2-3 days as advertised let me know and cancel order we will source elsewhere, they didn't and it took weeks. Will never use again.
John
Posted
Purchased a 2 year ELT battery that expired in 15 months. Still wanted me to pay for shipping it back.
Edward
Posted
Rude conduct on the part of customer service. I will not do business with you again. Read online reviews--they're terrible
Stephen
Posted
I ordered rivets overnight UPS Red because we needed them right away. This option was available and status showed in stock. The parts did not ship for a week and when they did, they were shipped Overnight Red UPS. I talked through email only with customer service immediately when I received notification the next day that they would not ship for 6 more days. I never did get a reason they were not shipped immediately. This is the second time this has happened to me with SkyGeek. I will never use again.
Ron
Posted
terrible company to purchase from
Dissatisfied C.
Posted
You suck. I will never use you again.
AS A.
Posted
I placed my order at 3 AM. I needed to ad something I forgot and called them when they opened. I was told I could not modify my order because it was "processed" and if I cancel I woudl be charged. I asked if they could compensate the differnece in shipping, since I did not want to pay double shipping. I was hung up on. Going on 5 hours and trying to get a hold of someone. I contacted theri supplier Aircraft Tool Supply (ATS) and they do not see an order for me and they have plenty in stock. however they did not see my order. STAY AWAY FROM THIS COMPANY!!!! HORRIBLE HORRIBLE HORRIBLE
Response from SkyGeek· Jun 26, 2018
Hi there, I am sorry that your experience with SkyGeek.com fell far short of your expectation. Our goal is to meet the need of every customer in a timely manner. Because of our business processes, there are times when we are unable to meet that expectation. Per our telephone conversation, orders really are auto-processed 24/7. When you placed your order at 3amET, our system immediately generated and placed a Purchase Order with the manufacturer of the product. We were/are not able to modify submitted Purchase Orders. The up-side is that because of our automation, your order was packed and ready for transit at 1.30pmET that very same day. This is always the Service Level we try to achieve when we have a manufacturer ship directly to our customer. In my opinion an order shipped out within 11 hours of being placed is far from horrible.
btwood21
Posted
Ordered batteries from them over two weeks ago. They won't answer their phone or call back when I leave them a message. Also tried contacting them by email a day ago with no response. I am very unhappy with skygeek and do not plan on ever using this company in the future.
