James C.
Posted
Everything went smoothly.
Everything went smoothly. Product was sent right out and received quickly.

Excellent
1,736 reviews
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 108 reviews with 4 stars · Clear filters
James C.
Posted
Everything went smoothly. Product was sent right out and received quickly.
Ralph L.
Posted
Good service for the price. I will buying all my CPap supplies from sleepdirect in the future.
Edward S.
Posted
Arrived on schedule, setup was easy with only one hitch... I used the supplied parts and basically ended up creating a pump which emptied my humidifier chamber onto the floor as soon as I turned the cpap machine on. Totally my fault but the directions could be a bit clearer on that issue. As far as the SoClean itself... very pleased with the purchase and it's functions.
Gail G.
Posted
When I called to express my dis-satisfaction with the immediate call after I purchased my So Clean order, I was mocked by the woman who took my call. This order was a gift and CPAP comes up on my caller ID. She then disconnected my call before I was finished. I did call back and speak to a Supervisor to alert him to the rude and unacceptable behavior of this woman. Your calls are not recorded and that is a shame. She made me want to cancel my order. This is not the type of employee you want to have representing your company. Update-I was called by Greg W in response to my posting. It was refreshing to know that someone from the company cared how his clients are treated. The product and shipment were perfect. I can honestly say that now the customer service was too. Thank you Greg W.
Response from SleepDirect.com· Dec 17, 2018
Gail - I'm glad we had a chance to chat about your experience with our customer service member that called you after your order. I will personally look into this, as well as the caller ID issue (esp. this time of the year). Greg
Cheryl M.
Posted
Called cause I forgot to add adapter they made sure include in product fast delivery concerned and caring that there product meets your needs
Response from SleepDirect.com· Dec 16, 2018
Cheryl - happy we were able to get that part to you. Thank you again for shopping on our site.
JIM
Posted
Happy with product, so far.
Matthew
Posted
There was no apparent way to get help with Medicare covering the cost of the item.
Brad F.
Posted
Helps sleep cleaner