Poor
303 reviews
SmartCustomerFounded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer (smartcustomer.com) has 303 customer reviews on Consumer Courier, with an average rating of 2.5 out of 5.
Showing 169 reviews with 1 star · Clear filters
Mike
Posted
I've tried leaving a couple reviews on sitejabber, both times the reviews were never posted, what's the point?
Response from SmartCustomer· Feb 16, 2023
Hey Mike, there are two things that could’ve happened here that are resulting in you not seeing your reviews. Either the review was filtered (more info on that can be found at https://www.sitejabber.com/faq#filter), or more information was required. We hope this helps.
hi C.
Posted
What is this site?! I submitted a review and they shut me off? What is going on?
Response from SmartCustomer· Feb 16, 2023
Hello! We are definitely legit and have been around since 2007 :) We’d like to learn more about your experience, can you share more details with us at [email protected]
Mark W.
Posted
Very bad site, won't allow posts unless they conform to their standards. Reviews of companies should be on our terms not theirs.
Response from SmartCustomer· Feb 16, 2023
Hey Mark. Sitejabber uses a Review Filter and algorithm that attempts to display only the most relevant content for buyers by screening certain reviews. You can learn more at https://www.sitejabber.com/faq#filter. Reviews are also flagged for such things as inappropriate language, irrelevant content, solicited reviews, site-promotion spam, competitor spam, or other Terms of Service violations.
CarlaSee
Posted
Let's you put in all your review information on a company then MAKES you put in your "personal" information before allowing you to post. Waste of time in filling out any information on this site! Waste of time period!!
Response from SmartCustomer· Feb 16, 2023
Hey Carla, we apologize for the frustration this must’ve caused. We ask for personal information to verify the review being posted. We hope you understand.
Ben B.
Posted
SiteJabber.com is a truly awful website. The UI is really confusing, not like TrustPilot.com and the UX is glitchy. Plus the others' bad reviews of this site, I think people should stay away from it.
Tom S.
Posted
Disappointing experience
Response from SmartCustomer· Mar 3, 2023
Hey Tom, we’re sorry to hear that. We’d like to learn more about your experience, can you please reach out to us at [email protected]? Thanks.
Jorge
Posted
They send me an email entitled: "Your review requires further verification" message is: Hi, In order for your review of Sfm to remain published, you must verify your review by providing some additional information. This information will also help in resolving any issues you have with the business. I reviewed an international scammer business that was criminal. My review was detailed. I benefited from the anonymity of the website. Now they asked me to provide the ID number of the order that was related to my review. So, in other words, if I would have provided my order ID, this business would have been able to identify me and i really don't know what they could have done against me. I am glad trustpilot allows me to be anonymous because they also protect my life by doing so.
BL
Posted
If it’s Dees nursery in Oceanside stay away! I went in and had a cane and asked for a product and they directed me to the rear of the store where I could find the product. I told him I couldn’t walk due to surgery and they could care less! Never again! I walked out went to ACE HARDWARE and they even put it in my car!
Response from SmartCustomer· Mar 3, 2023
Hey there, looks like you left your review on our company’s Trustpilot’s listing by accident. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products, and don’t have anything to do with Dee Nursery in Oceanside. We kindly ask that you move your review so that the correct company gets your feedback – thank you.
