SmartCustomerReviews of smartcustomer.com

700 El Camino Real Suite 120, Menlo Park, California

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2.5

Poor

303 reviews

SmartCustomer2.5

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About SmartCustomer

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

SmartCustomer (smartcustomer.com) has 303 customer reviews on Consumer Courier, with an average rating of 2.5 out of 5.

Also known as: smartcustomer.com
Website: smartcustomer.com
Category: Malls & Marketplaces
Location: Menlo Park, California
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 76% of reviews.
Most recent review: October 2026.

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About SmartCustomer

SmartCustomer (smartcustomer.com) has 303 customer reviews on Consumer Courier, with an average rating of 2.5 out of 5.

Also known as: smartcustomer.com
Website: smartcustomer.com
Category: Malls & Marketplaces
Location: Menlo Park, California
Listed on Consumer Courier: 2026

Andrew P K.

Posted Jul 25, 2019

Despite having commended Evans Cycles…

Despite having commended Evans Cycles 5*, I lamentably wrote a derogatory absolutely disparaging review of what has since become their deplorable parent company SportsDirect.Com 1*, quoting the Parliamentary Select Committee for business whom stated it was a horendous company, adding I could not since take over ever again purchase there from. Despite this & unlike YELL unduly censoring me for my reviews of Munro&Nobles (lawyers & estate agents), Allied, Souter, Jaffrey and/or Allied Scotland, ditto Trip Advisor unduly censorong my castigating review of (formerly Thomson HELLidays) TUI (T.errible U.ninformed I.diots)...no such diificulties with Sitejabber & notably Google Reviews, particularly Googles Reviews.io, reviews of deplorable reviewets like YELL & their equally censorious unethical fraudulent partners in crime Trust Pilot. However, having said that despite having drafted & posted hundreds of Google Business Reviews uncensored reviews, unlike the criminal trio YELL, (Trip Advise) 'Trust' Pilot whom have wasted my time, trouble & effort posting & re-posting dozens of same, I have only as yet been invited to post 1 review of what has lamentably since become the same company 5* Evans Bicycles, lamentably learning that ruthless SportsDirect.Com 1* had aquired as such...nothing hurts like the truth!

Response from SmartCustomer· Mar 3, 2023

Hey Andrew, looks like you left your review on our company’s Trustpilot’s listing by accident. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products, and we’re not directly affiliated with the companies you’ve mentioned. We kindly ask that you move your review to the correct domain. Thanks.