Average
190 reviews
snowcity incSNOWCITY INC is home to an exclusive assortment of top quality outdoor curtains, drapery, accessories for your patio, porch, gazebo and more. We offer an easy-to-navigate hub to an extensive, inspired array of additional outdoor-leisure products for e-shoppers of distinguished tastes. Find curtains & drapes at Snowcity. Enjoy Free Shipping & browse our great selection of curtains in every size, color, and fabric! Shop Now on our official store(https://snowcityshop.com/).
snowcity inc (snowcityshop.com) has 190 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
Showing 48 reviews with 1 star · Clear filters
Pissed off E.
Posted
I haven’t received anything. Shipping label over two weeks ago and they haven’t shipped it. I would not recommend buying. Scam!
Response from snowcity inc· Mar 31, 2021
Hi I checked this order with FedEx, it was delivered January 16, 2021. Sorry for the inconvenience. We will improve the shipping service. Sincerely Snowcity
Penny R.
Posted
Tracking # doesn't work Still haven't received my order 😕
Response from snowcity inc· Mar 31, 2021
Hi I checked this order with UPS, it was delivered 01/06/2021. Sorry for the inconvenience. We will improve the shipping service. Sincerely Snowcity
Terrell W.
Posted
Where is my order?
Response from snowcity inc· Mar 31, 2021
Hi Terrell, I checked this order with UPS, it was delivered 01/12/2021. Sorry for the inconvenience. We will improve the shipping service. Sincerely Snowcity
Customer
Posted
I received a tracking number on Mon 12/28/2020 for UPS to ship to me. I received a request for a review on Sat 1/2/2021. The tracking number on UPS' website says "Ready for pickup". Creating a label doesn't help me get my products. Shipping them does. Please ship the product. Thanks.
Response from snowcity inc· Mar 31, 2021
Hi I checked this order with UPS, it was delivered 01/06/2021. Sorry for the inconvenience. We will improve the shipping service. Sincerely Snowcity
Dorothy B.
Posted
I still have not received my purchase. I was told I would receive it within 7 business days.... I have already paid three payments to after pay and still no package.
Response from snowcity inc· Mar 31, 2021
Hi Dorothy, I checked this order with UPS, it was delivered 12/28/2020. Sorry for the inconvenience. We will improve the shipping service. Sincerely Snowcity
Skip W.
Posted
I haven’t received anything yet or any shipping information or tracking number! Very poor customer service
Response from snowcity inc· Mar 31, 2021
Hi Skip, We are really sorry for the poor delivery. UPS lost the original package, we shipped the replacement package asap when we known that. I checked this order with UPS for the replacement package , it was delivered 01/06/2021. Sorry for the inconvenience. We will improve the shipping service. Sincerely Snowcity
Kevin P.
Posted
We had to pay to ship curtains back to Snow City. Also, their shipping is incredibly slow. We would not recommend this company.
Response from snowcity inc· Mar 31, 2021
Hi Kevin, Sorry for the inconvenience. We will improve the shipping service. Sincerely Snowcity
Vicky D.
Posted
I have not yet received my order, but they have been paid. I tried get an update on my order, it sends me to Krystal I guess a person or computer site that doesn’t respond. I hope I get my order, and then I will not order again from this company
Response from snowcity inc· Mar 31, 2021
Hi Vicky, I checked this order with UPS, it was delivered 01/04/2021. Sorry for the inconvenience. We will improve the shipping service. Sincerely Snowcity
