SOJOS VISION Reviews | Read Customer Reviews of sojosvision.com

SOJOS VISION Reviews | Read Customer Reviews of sojosvision.com

SOJOS VISION reviews

Showing 45 reviews with 1 star · Clear filters

Ana S.
Posted Jun 11, 2023
I have not received my order.
I have not received my order.
Response from SOJOS VISION· Jun 27, 2023
Our customer service staff has contacted you. We hope that we have solved your problem.
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JTP
Posted Apr 6, 2023
Poor customer service
Poor customer service. Poor communication. Not worth the time wasted. Honestly, I would have been better off spending more money elsewhere to get my glasses.
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Karen
Posted Mar 1, 2023
Blurred vision
I am unable to see out of the glasses I purchased. My vision is blurry. I have tried on several occasions to wear the glasses and they do not work. I have purchased from other online vision companies and have had no problems. Unfortunately, I am unable to return the glasses.
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Trudy H.
Posted Jan 4, 2023
Glasses were very loose and will not…
Glasses were very loose and will not stay on. I reached out but was told that because they are prescription sunglasses they cannot be returned. I was told this without being offered any options to adjust them!
Response from SOJOS VISION· Jan 4, 2023
Thanks for posting a review with sojosvision.com.We are sorry for the inconvenience caused.Our customer service will contact you immediately, thank you for your support and understanding!
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Nephiteri L.
Posted Oct 9, 2022
Its has been one month and I still…
Its has been one month and I still haven't received my order
Response from SOJOS VISION· Oct 10, 2022
Thanks for posting a review with sojosvision.com.We are sorry for the inconvenience caused.Our customer service will contact you immediately, thank you for your support and understanding!
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Irma
Posted Aug 12, 2022
I was sent the wrong prescription
I was sent the wrong prescription, had to go through lengths for customer service to believe me. They wanted me to spend more money on getting NEW glasses. Never again
Response from SOJOS VISION· Aug 13, 2022
Thanks for posting a review with sojosvision.com. We made your glasses exactly as the prescription from your order. Anyway, we are sorry for the inconvenience caused.Our customer service will contact you immediately, thank you for your support and understanding!
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Crystal R.
Posted Aug 12, 2022
My eye glasses never came in mail paid…
My eye glasses never came in mail paid over hundred dollars never got notification could not reach know cause yall in Korea I believe no phone number for customer service far I'm concerned I got robbed
Response from SOJOS VISION· Aug 12, 2022
Thanks for posting a review with sojosvision.com.We are sorry for the inconvenience caused.Your prescription order is pending because of the PD problem. We send you an confirmation email on 9th July, could you please double check your junk mail?
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Disappointed
Posted Aug 9, 2022
Communication was slow and confusing
Communication was slow and confusing. Shipments where never accurate.
Response from SOJOS VISION· Aug 10, 2022
Thanks for posting a review with sojosvision.com.We are sorry for the inconvenience caused.Our customer service will contact you immediately, thank you for your support and understanding!
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