Sportsman's GuideReviews of sportsmansguide.com

This Company is a big scam. I was charged 19.99 for the shipping for my $19 item. The size shipped out is wrong. I think they did it intentionally. I paid total of $45 now Iam getting only 19.99 back. This the worst experience ever. They made a mistake and I am paying for that. Hope God ruins this company to hell and bankrupt.

Instead of raising prices to match inflation they are now adding a "fuel" surcharge. This makes no sense as they do not deliver anything. This is a problem because now they show up in searches as the best deal around until you go to check out and find an additional "fuel" surcharge. I canceled my membership and will never shop there again what a crock of s**t

Purchased an item - LSA oil. it was not as described. i posted a 1 star review stating that fact along with some details. the review was posted, but after several hours my review was gone. I do not trust them after this.

On March 17th, 2023, I placed an order for non-returnable items as a gift. Very shortly after placing the order (~20 minutes +/- 5 mins), the recipient changed their mind on a detail, requiring me to cancel this order and reorder the same items in a larger size. I tried canceling on the website and it wouldn't process. I called Customer Service, per the website's instructions, and CS told me that once orders were placed, they couldn't be canceled. I ask, SINCE WHEN?? The order was still pending, it was after 8pm on a Thursday night, and even CS acknowledged that no one was working. So, why didn't they stop the order from processing? We argued for the next 18 hours, 5 different CS Reps. Not a single person would take an overt action to help. They went so far as to offer to sell me a reduced-price return label so I could return the package upon receipt - to SELL me this label. When I reminded them that the items were declared non-returnable, I got a "blue screen of death" from CS - they couldn't comprehend the implications of a return label for non-returnable items.... Ultimately, they shipped the package and i have over $200 worth of useless items coming to me, items which are non-returnable. FYI, I have all emails back and forth with CS, plus chat transcripts - this is a true story. And their policies, as listed on the website, say you can cancel an order prior to shipment, that satisfaction is guaranteed without exception and that they pride themselves in their Customer Service. I say lies, false advertising and LAZY. I make my living managing crew and clients, solving problems. I can say without a doubt that this situation was avoidable, with an easy fix - IF ANY ONE OF THE CS REPS HAD SIMPLY TRIED TO HELP ME. After years of declining service, this is the last straw. Please do not support business with such a business model - shop elsewhere and make America Great Again, please.

I purchased 4 ATI Omni Hybrid 223 Wylde AR-15 from Sportsmans Guide. 3 out of the 4 has issues. There is no returning for exchange only warranty. Policy says once you sign the transfer they are yours whether they work or not. No chance to test the item. So now I have to send them back to the manufacturer for a 4-6 week review to see what they will do about them. They are brand new!!! Dont purchase online. Go to your local shops and pay the extra.

they are sucks, They can canceled the order anytime they want.

I ordered a pack of underwear. It is two months later and a couple hours of my time, plus gas and an international call to hopefully finally have them out of my life. They took it upon themselves to include a watch in my original purchase that I didn't order, and then a buyer's club membership I never asked for. This company is criminal. Period. Don't ignore the unanimous reviews. If someone ends up suing, I will support you fully.

I ordered some cold weather hunting gear from them. When it arrived, it was all mis-sized it was much too large. I sent it back and they issued credit promptly and without incident. I reordered another brand from them and paid them $10. for a 90 day trial membership in their "buyers club". The order arrived and everything fit properly and the quality was great. In the meantime, I not only began receiving emails from them which was fine but I also began getting ppop-ups on everything I did online from reading newspapers to even general shopping. It is quite annoying. Then, when the 90 trial membership was about to expire, I received an email from the Credit Card Company saying they paid Sportsmans Guide $49.99. I immediately informed them that this charge was unauthorized by me. They opened a complaint file and gave me a telephone number in which to contact Sportsmans Guide. When I called I got a male voice who knew all about the problem and would not even let me explain it to him. I couldn't get a word in with this guy. He finally said I would get a credit which they issued. I gave them a credit card and they misused it by doing an unauthorized charge without any notice to me. These are dishonest people and I won't be doing business with them in the future.