Nick T.
Posted
Excellent overall
Excellent overall

Excellent
74 reviews
Today, there are many stair parts suppliers across the United States; many of which sell very similar, if not the same lines of balusters, newel posts, handrail, iron stair parts, etc.The majority of these suppliers do not sell directly to the public; they will only sell to stairway manufacturing companies or other large home improvement stores and lumber yards such as Home Depot or Lowe's.StairParts Connect is your stair parts connection...The need for stair parts is tremendous; the majority of existing homes and buildings, as well as homes and buildings to come, are and will be multi-level; the options available to find quality stair parts are extremely limited.StairParts Connect is here to make shopping for stair parts as it should be... logical and affordable with an amazing selection of stair parts and tons of helpful resources!
StairParts Connect, LLC (stairpartsconnect.com) has 74 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 65 reviews with 5 stars · Clear filters
Nick T.
Posted
Excellent overall
Ryan K.
Posted
Shopped around and was by far the best price for the box newel I was looking for. Saved about 260 dollars compared to buying at standard lumber even when shipping was counted in. Also arrived within 2 days of leaving the facility.
T K.
Posted
Excellent customer service. Helped ensure I was getting all the correct parts I needed. Even called on the weekend to go over my order when they noticed an issue with it and corrected it before submitting the final order.
Customer
Posted
Great costumer service!!
Response from StairParts Connect, LLC· Feb 7, 2018
Thank you for saying so! Michael J Sylvia | StairParts Connect, LLC 800 458-9038
David M.
Posted
Best prices and excellent, personalized customer service!
Response from StairParts Connect, LLC· Jan 31, 2018
Hi David, thank you for the positive review. I am glad you had a good experience. Michael J Sylvia | StairParts Connect, LLC 800 458-9038
GP
Posted
shipped on time and in good shape - thanks
Catherine D.
Posted
I ordered several balusters as samples for our new staircase. Their selection was great. They arrived quickly. I love the way they are all wrapped to protect the finish. I am so happy with this company that I am placing an order for the entire staircase. I will definitely recommend this company to other homeowners.
Craig W.
Posted
Very knowledgeable about installation methods and very accessible via direct phone calls with questions while ordering.
Response from StairParts Connect, LLC· Dec 11, 2017
Hi Craig, I'm glad I was able to help! Thanks for taking the time to leave your review, it is much appreciated. Michael J Sylvia | StairParts Connect, LLC 800 458-9038