Excellent
616 reviews
Stellar ScientificOffering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Stellar Scientific (stellarscientific.com) has 616 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 559 reviews with 5 stars · Clear filters
Sonia J.
Posted
Stellar Scientific provides thoughtful, thorough, excellent customer service! Ben, Lee, and Michelle are all wonderful.
Response from Stellar Scientific· Jan 17, 2022
You are incredibly kind and generous with your words Sonia! We appreciate your business and each opportunity to be of service to you. Thank you so much.
Crystal
Posted
I thought you guys did great! The website was easy to use, and my purchase came very quickly. Thanks!
Response from Stellar Scientific· Jan 13, 2022
Thank you so much Crystal for giving us the opportunity to take care of you and for making time to share this review! These are shared with the team and give everyone a lift. Thank you for choosing Stellar Scientific!
James L.
Posted
I've been working with Lee Lowenstein for some time now. He started Stellar to be a fun, innovative company. He wanted to have the different items larger places either didn't carry or they get lost in the millions of items they sell. Lee has always been available to help our lab meet our needs and even more so with the major supply issues the world has seen. He is bringing on more staff who seem to carry his work ethic and attitude for customer service. We at Johns Hopkins are very lucky to have a local supplier who will go out of their way to make sure we can do the work we need to do. Even driving orders to us so not to cause any further delay.
Response from Stellar Scientific· Jan 11, 2022
Thank you James for being a long time friend of Stellar Scientific and personal friend as well. These kind words mean so much to all of us here. We're honored to support scientists and treasure the work you all do.
Wanda M.
Posted
This was one of the fastest orders ever!! The company that I work for needed an incubator and after researching determined that Stellar Scientific had what was needed. The entire time from start to finish was one week. Kudos!!! Great job!!
Response from Stellar Scientific· Jan 11, 2022
Thank you Wanda for your business and for thinking so highly of us to compose this wonderful review. These are shared with the entire team and have a huge impact on morale. Everyone is working harder than ever and they appreciate knowing their efforts are acknowledged. Thank you again for choosing Stellar Scientific!
Mohamed S.
Posted
Ben Lowenstein is awesome! He is very helpful and goes above and beyond to address our business needs.
Response from Stellar Scientific· Jan 11, 2022
Thank you so much for your business and for making time to share your feelings about Ben's dedication to customer service. He will be thrilled to know he received this high review. Thank you for choosing Stellar Scientific!
Barry S.
Posted
We ordered a new thermometer for our incubator week prior to Christmas. Thermometer arrived cracked in the middle. Called company, sent them a picture. Company sent a shipping label, we sent cracked thermometer back. Received the replacement thermometer in perfect shape yesterday. Very happy with how kind Michelle Jones treated us!
Response from Stellar Scientific· Dec 28, 2021
Thank you very much Barry for your trust and your business! And thank you for making time to chronicle your recent experience with us and how Michelle took good care of you. She cares deeply about each customer and we're so proud to have her on the team. She was glowing when we shared your comments with her.
Courteney M.
Posted
The best scientific supply company out there! I am a lab manager/ researcher, and they are the only company that consistently tells the truth about their product availability and stock. They have driven to their warehouse to get information on certain products when I had questions. They find cheaper alternative products that actually work! They have a great sense of humor which makes my workday better every time I contact them. The number of items that have been delayed with VWR, Fisher, Sigma, MidSci, etc. used to make my workday a series of unproductive phone calls and elaborate product searches. Now, I just go to Stellar's website and chat to find the correct product (with Jupe!), and it takes 10 minutes. The product always ships on time, and they are honest about what they don't have. They email me back within the hour, and I have never experienced that with any other scientific supplier. Most of the time I have to call other companies to get a response (usually a vague one), but with Stellar Scientific, I get a response almost immediately. Would highly recommend! They are the absolute best!
Response from Stellar Scientific· Dec 23, 2021
Courteney - This is probably the greatest holiday gift we've ever received! We are so touched by this phenomenal review. You are sending everyone off to spend time with their families knowing they make a real difference. We appreciate your business and your thoughtfulness Thank you for choosing Stellar Scientific
matthew J.
Posted
Love all the support
Response from Stellar Scientific· Dec 20, 2021
We so much appreciate your business Matt and the friendship we've created over the last 18 months. Thank you very much for making time to share this feedback!
