Seth V.
Posted
They solved my issue with the board and…
They solved my issue with the board and were willing to work with me even when I wasn’t the original owner
Excellent
241 reviews
At INMOTION Official Store, we're proud to offer a curated selection of Electric Unicycles and Electric Scooters.
INMOTION (store.inmotionworld.com) has 241 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 203 reviews with 5 stars · Clear filters
Seth V.
Posted
They solved my issue with the board and were willing to work with me even when I wasn’t the original owner
Tarek H.
Posted
Very super service
Craig
Posted
10/10 customer support service i cant thank them enough for there help they gave me great scooters and would highly recomend them. If your looking for a qaulity escooter go for inmotion
David
Posted
It was a nice experience to deal with you despite the error on my last order (missing parts). But, your after-sales service has taken all necessary measures to resolve the problem.. thanks Kind regards
gerald D.
Posted
Update 30 September: The manufacturer stepped in to correct the issue, bypassing the local distributor in F. Great service team in the US i have to admit! Thank you so much for solving the issue, and arranging a shipment of the defective part. Thank you inmotion US/Global —————————— Defective electric unicycle received (connectivity / Cloud Box issue). The 3G/4G/5G access has never worked, and I contacted the manufacturer's support service immediately. After a month of exchanging photos, videos, emails, and other information, the technical support team confirmed that it is a hardware issue and has now advised me to contact the support service in France through its distributor (inmotion-france.fr>, NewWalkings). The distributor, who claims to have no connection whatsoever with Inmotion Global (!!), is asking me to return the wheel at my own expense (around €100, I would imagine). I will spare you the details of the arrogant and aggressive tone used in the customer service email. This is completely unacceptable and represents a zero-rated level of customer service in 2026. I do not understand in what world I should be expected to incur costs for a product that was defective straight out of the box. In short, the French distributor's service is appalling. I should have chosen a Kingsong or a Neosfet instead. —————-
Amrouche K.
Posted
I needed the help of customer service to link my scooter to my account following a change of ownership. The support was very fluid: they guided me clearly on the elements to be provided and the previous account was unhinged without problems. Many thanks to the whole team for their professionalism! I highly recommend for responsiveness and quality of service!
Rick C.
Posted
You guys rock. I was born 1968 and never in my wildest dreams that I think I’d be one of these. I own 2 my favorite is the pro of course. The other one is just my commuter. I want that P6 so bad. I just wish it wasn’t so damn expensive. Anyway, boys down and INMOTION world great job. On producing such a bad ass product.. Sincerely Sir Richard
Tony B.
Posted
Great products helpful