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Universal Music Group Reviews | Read Customer Reviews of store.universalmusic.com

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Video & Sound
Universal Music Group

UM

Universal Music GroupReviews of store.universalmusic.com

Santa Monica

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1.6

Bad

15 reviews

UMUniversal Music Group1.6

Reviews15 About Contact

About Universal Music Group

Universal Music Group is an American global music corporation that is a subsidiary of the French media conglomerate Vivendi.

Universal Music Group (store.universalmusic.com) has 15 customer reviews on Consumer Courier, with an average rating of 1.6 out of 5.

Also known as: store.universalmusic.com
Website: store.universalmusic.com
Category: Video & Sound
Location: Santa Monica
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company has not replied to any reviews yet.
Most recent review: March 2026.

How we calculate scores

Rating breakdown

5 star13%
4 star0%
3 star0%
2 star7%
1 star80%

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store.universalmusic.com
Santa Monica

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Universal Music Group reviews

Showing 12 reviews with 1 star · Clear filters

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jonas E.
Posted Jan 20, 2022
huge payment errors on thair website -1…
huge payment errors on thair website -1 star
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Irvin B.
Posted Jan 13, 2022
Have never had a good experience
Have never had a good experience. Not with ANY of the stores including artist stores under Universal. Serious delay or order cancellations even with their own releases - when the products are widely available via unofficial channels. CS assistance is slow if any response at all. Bad luck? Don't think so.
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Mary M.
Posted Nov 22, 2020
Fake autographs
Fans are getting Ariana Grande and Justin Bieber "stuck with u" SIGNED CDs which are NOT ACTUALLY SIGNED. Ariana's autograph is printed! And fas have been waiting 6 months for this??? What kind of joke that is?
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Michael K.
Posted Jun 28, 2019
Extremely slow delivery
Extremely slow delivery. I am most unhappy with my purchase. There is no tracking record on the purchased item. And no response from the store.
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