StravaReviews of strava.com

Extrem dårlig, jeg har løbet 2 gange og sat den til at bruge gps for at kunne tracke en rute, og begge gange har den målt de første 200 meter og så går signalet direkte tilbage til udgangspunkt.

Customer service is atrocious and non existent. Signed up for free trial but ended up with a subscription but have never been able to log in and use the account. Nobody responds to requests for assistance

Honestly: its rubbish Constuctive: the most unreliable and useless fitness tracking app I have used, it records if it feels like it, usually on a day when I would really like to see the stats it deletes them or wipes them out, or just randomly stops recording becasue the sky is above me. on day when i couldn't give a pink flying fairy it is bullet proof.

Downloaded for a trial. Clever, but decided not worth £48 vs Fitbit Ap (free) so I cancelled, but I’ve since still been charged the annual fee of £47:99 for it, twice now (£95:98 for one bike ride!). Account status is ‘free’ and subscription on Appleid is ‘cancelled’ but still being charged. Helpdesk ignorant. Needed PayPal to intervene after Strava closed my case 3 times without doing anything to assist, just emails to inform me each case was closed that contain dead links, so I couldn’t even see what they’d commented to justify closing the case. They couldn’t even identify the account they were charging me for. I fully expect they’ll charge me again next year. Avoid giving them your payment details!!

BEWARE OF THE FREE TRIAL SUBSCRIPTION OR ANY OF THE SUBSCRIPTION OPTIONS!!!! Its almost impossible to cancel the subscription, and they charge you 1 day before your subscription runs out. Contacting any person to deal with the issue is impossible. Sure the App works great but when trying to cancel your subscription, NOT POSSIBLE!!!

My annual subscription renews tomorrow, and the money was taken today, but Strava will not refund and cancel the subscription until next year. Strava are firmly positioned on the bottom tier of customer service. Unnecessary and short-sighted.

The free trial is a SCAM. I signed up and set a reminder to cancel before being charged. Well, every time I went to cancel it "glitched" and I ended up being charged. So I emailed, filed a complaint with PayPal and left a bad review before I could get anyone's attention. They claimed the canceled. Well I just got charged AGAIN. IT'S NOT EVEN WORTH IT. I am so livid.

Strava has gone downhill lately. Having input a route using the app I found myself being directed down footpaths where cycles are prohibited and down another which didn't even exist! If I can't rely on the routes there's no point paying for the service. Emailed them to complain at the email given by Strava and it came back as address not recognised!