Alyssa
Posted
I purchased and received my sauna that…
I purchased and received my sauna that was damaged by being left in the rain by the delivery service, not Sunlighten. I emailed the customer service department and Cookie was quick to help, kind, and handled the situation with the highest priority. I received the new sauna quickly and was very happy with the service I received.
Response from Sunlighten, Inc.· Nov 18, 2025
Alyssa, thank you for sharing your experience and we’re so sorry to hear of your initial sauna delivery experience. We’re happy to hear Cookie was able to take great care of you and resolve everything quickly. We appreciate your patience and are so glad you're now enjoying your new sauna! We're always here to support you and appreciate you choosing Sunlighten for your wellness journey!



