Supply Center USAReviews of supplycenterusa.com

The representative was very helpful and quick to respond.

Date of experience

After ordering i found out my product was no longer in stock which was kinda sucky however customer services was very helpful. Extremely informative, explaining the reason for the problem and the issues in the supply chain. I was immediately issued a refund without having to ask for it

I placed and order by mistake and the cancellation was handled very quickly and my refund made.

I was looking for my products because it was well over a month ago that I placed my order. Not even within a minute, I was contacted by one of their reps., named JJ. He found the issue in the supply chain and refunded my right away. The process was super easy.

JJ was great. Very thorough response regarding my product I ordered. HOWEVER I will NEVER order anything again from this company. THEY SHOULD'VE TOLD ME A LONG TIME AGO THEY WERE HAVING PROBLEMS WITH THE PRODUCT I ORDERED.

I sent in a request via email on the status of a shipment. TT replied with the best data I could ask for! They apologized for the issue, explained what they did, gave the info they collected, and shared the options that can be done at this time. The thouroughness of the answer and information that was given was perfect! 10/10 would recommend!

Very quick to respond to my question about order status, especially considering it was a Saturday!