Andy
Posted
Excellent Customer Supportr
Very prompt response to request for help and information

Great
125 reviews
'SweetNight' is a rapidly growing global mattress, furniture and sleep solutions company bringing high quality sleep related products to the world. With our manufacturing base in Asia, our factories, supplies to the world's largest markets such as North America, Asia, Europe and the Middle East. Our goal is to bring modern solutions to modern sleepers using innovative materials and design to support your sleep.
SweetNight Mattress, Furniture and Sleep Solutions (sweetnight.com) has 125 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 98 reviews with 5 stars · Clear filters
Andy
Posted
Very prompt response to request for help and information
Bill H.
Posted
Sweet Night customer service is extremely professional and personable! Bed is easy to assemble.
Ron
Posted
I have looked for a mattress in a box forever 2 months this mattress was without question the best mattress I have ever slept on. I went to a store that had a very expensive mattresses that you see on TV and not the Purple one it was great and cost 1000s of dollars. If you have read every review and I did one thing to point out is I had a number of questions they all where answered very quickly. Their support is top notch. I could write a book about not waking up with my shoulders hurting so bad I though that something was really wrong. There was my (mattress). I now wake up not hurting and I sleep better then I have in years. its easy to set up just note the one thing thats not clear which is firm which is softer. The zipper side down is the firm side the orange tag is the softer side. I weigh around 150 and found the softer side to be perfect also its not mush and has amazing support. if you want an amazing mattress this is neat a very fair price and beats one costing 10 times the price. Would I buy another mattress from this company absolutely
Shelley J.
Posted
Sally was a very nice representative. She tried very hard to handle the situation I had. It took a few days but it was taken care of. I’d recommend sweetnight to anyone. Thank you
Sandra J.
Posted
My neck problem had worsened considerably. I tried several different options from different vendors, to no avail. The Sweetnight, structured, cooling memory foam pillow, has given me the best night’s sleep! Highly recommend to everyone.
claudia T.
Posted
I am very satisfied with the quality of the mattress, and the customer service is very professional and very helpful.
Mia I.
Posted
While the mattress did not work for me (it was too soft for my liking and comfort), I am giving 5 stars to the excellent customer service provided. Anny was very kind and helpful throughout the entire process. She looked at different options and alternatives, but unfortunately, neither worked and was able to process a full refund. Thank you.
L. S.
Posted
Although the product didn't work out for me, the customer service was exceptional. Anny was professional, polite, and very responsive. We were able to reach a very acceptable resolution and I recommend Sweetnight mattress products regardless. If only all companies had such excellent customer service support!!!!