Good morning,
Thank you for getting in touch,
To progress this and handle your enquiry as quickly as we can, could you please send a follow up email with the reference 'L0MSN-PRZL61223'
This will allow our team to log and raise a case number for you.
We look forward to hearing from you.
Many thanks
Team Technicals
KA
Kate
Posted
Not necessarily the company itself but…
Not necessarily the company itself but who they use to deliver their parcels. Still waiting’s for parcel to be delivered by Evri which was ordered on 24/11/23.
Can’t get in touch with Evri directly and have contacted Technicals directly who’ve not really done anything to help either. Would definitely think twice before making a purchase on line again.
Response from Technicalsbrand· Dec 5, 2023
Good morning Kate,
Thank you for taking the time out to share your recent Technicals shopping experience.
We take all complaints seriously and look to resolve all complaints directly on a prompt and fair basis.
We've taken a look into your email account and we can see that one of our Customer Service Executives has updated you regarding the delayed parcel (with courier network).
Thank you again for your patience and cooperation.
Kind regards,
Team Technicals
BI
belle I.
Posted
wrong top delivered
wrong top delivered
Response from Technicalsbrand· Dec 5, 2023
Good morning,
Thank you for getting in touch,
To progress this and handle your enquiry as quickly as we can, could you please send a picture of the item, along with your order number to the following email address - [email protected]
This will allow our team to log and raise a case number for you.
We look forward to hearing from you.
Many thanks,
Team Technicals
DC
Danielle C.
Posted
Delivery experience fro DPD was awful
Delivery experience fro DPD was awful. Stressful and time consuming. Really disappointing.
Response from Technicalsbrand· Nov 29, 2023
Good morning,
Thank you for taking the time out to share your recent shopping experience.
In order for our team to further investigate this incident with our courier service, please can you send a follow up email using the reference DLViDPDTP23 to [email protected]
This will allow our team to raise a case number for you.
Once again we would like to thank you for your patience and for shopping with Technicals.
Kind regards,
Team Technicals
CA
+Carlos
Posted
Muy mal
Muy mal
Cobran impuestos q no están incluidos.
Response from Technicalsbrand· Nov 30, 2023
Hola,
Gracias por compartir su reciente compra en Techniques.
A partir del 1 de enero de 2021, el Reino Unido ya no forma parte de la Unión Europea. Esto ahora significa que, a pesar del acuerdo libre de aranceles, se aplicarán derechos de aduana a muchos productos pedidos en el Reino Unido, incluidos los de técnicasbrand.com. Desafortunadamente, esto está fuera de nuestro control y estos deberes varían.
Para calcular los derechos de aduana a pagar en el comercio de mercancías se deben tener en cuenta tres factores:
· El valor de la mercancía.
· El arancel aduanero a aplicar
· El origen de las mercancías.
Los productos también están sujetos al IVA aplicable en su país de residencia, que cambia según la ubicación.
Su lealtad es realmente importante para nosotros y es por eso que estamos haciendo todo lo posible para mantenernos actualizados con todos y cada uno de los cambios en estos aranceles, gravámenes e impuestos. A medida que las cosas cambien, adaptaremos nuestro sitio web de acuerdo con la ley para que su compra y sus cargos sean lo más transparentes posible.
Gracias por entender.
Técnicas de equipo
JA
Jacqueline
Posted
Jacket had all the stitching out sent…
Jacket had all the stitching out sent back didn't reorder poor quality
Response from Technicalsbrand· Nov 27, 2023
Hello,
Thank you for sharing your recent Technicals shopping experience.
To progress this and handle your enquiry as quickly as we can, could you please send images of the item, along with your order number as a reply to the following email address - [email protected]
This will allow our team to log and raise a case number for you.
We look forward to hearing from you.
Many thanks,
Team Technicals
SJ
Sean J.
Posted
Was delivered to wrong address poor…
Was delivered to wrong address poor customer service lost £120 parcel with no refund
Response from Technicalsbrand· Oct 10, 2023
Good afternoon Mr James,
Thank you for taking the time out to share your recent Technicals shopping experience.
We take all complaints seriously and look to resolve all complaints directly on a prompt and fair basis.
We've taken a look into your account and we can see the address uploaded on your account matches the delivery address on the courier website.
Unfortunately once an order has been dispatched from our warehouse we are unable to amend shipping/tracking details.
If you require any further assistance, please don't hesitate to get in contact with the team here at Technicals.
Kind regards,
Team Technicals
SF
Scott F.
Posted
Small sizes
Small sizes
Response from Technicalsbrand· Oct 10, 2023
Good afternoon Sean,
Thank you for taking the time out to share your Product feedback.
Our sizing is published on our website. You can find this here:
https://technicalsbrand.com/pages/size-guide
Regrettably, we are unable to offer further sizing information on individual products as our garments come in different fits depending on the style.
Where items are intended to be fitted we make every effort to acknowledge this within our product descriptions and our website images are shot to reflect the garment style.
We hope you find this information is useful.
Thank you,
Team Technicals