tekmat.comReviews of tekmat.com

Trash company! They’re happy to take your money, but you have to reach out to find out the product is not in stock and to get a refund. This company is a complete dumpster fire!

Same as others they took the money and didn’t say they didn’t have it in stock. do not order from them. Might as well order from China

The product itself is excellent, however the service is so-so at best. I placed an order at the beginning of December, was not notified it would be back-ordered, did not recieve replies to my attempts at contacting using their online form, and when I called was told that it had been back-ordered, was now on property, but would not ship until at least the 13th of January because they're counting inventory. I SUPPOSE this is all well and good except there was zero transparency from the company regarding the status of my order until I actually got on the phone. So... I won't order direct from them again, which means they have to pay a third party to distribute.

They charge your card, and weeks later have an excuse as to why it hasn't shipped yet. Then they say it will take 21 days for a refund. As far as I'm concerned, and the State that I'm from, this is fraud. I filed a complaint with our attorney general, and had to file a dispute with my credit card company.

Ordered a tekmat from them, after ten days of processing, I called them, and they stated that they were out of stock, even though they'd already charged my card (which is fraud in my state). They "supposedly issued a refund a week ago". Just spoke with them, and they said that it takes 21 days to issue a refund. Bull$!*!