Daniel E.
Posted
Easy to set up and get started.
Easy to set up and get started.
Response from Text Request· Jun 30, 2026
Thank you for taking the time to leave us a review.

Excellent
455 reviews
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 360 reviews with 5 stars · Clear filters
Daniel E.
Posted
Easy to set up and get started.
Response from Text Request· Jun 30, 2026
Thank you for taking the time to leave us a review.
Bob C.
Posted
Jess was helpful getting my account set up and had some good suggestions for future use.
Response from Text Request· Jun 30, 2026
Bob, thank you for leaving this review. I'll make sure Jess get this review.
Handyman Connection O.
Posted
We operate a home services business. So we are in constant communications with customers and field techs. We have an office team of 5. Text Request allows us to collaborate with everyone via text. Multiple CSRs are able to participate in a conversation using 1 text line. We also love the Group message feature for general comms with our field techs. And TextRequest support is fantastic.
Response from Text Request· Jun 30, 2026
Thank you so much for taking the time to leave us a detailed review.
Gene S.
Posted
Team has been very helpful and attentive, finding solutions and answering questions through every step of the process. Thank you!
Response from Text Request· Jun 16, 2026
Gene, thank you for leaving us a review. So happy to hear that you've experienced a good time and that our Success and Support Teams were able to help you.
Amber S.
Posted
No Fluff just a great platform with great service.
Response from Text Request· Jun 16, 2026
Amber, thank you! We are trying to just get to the point of helping you communicate better with your customers.
Joel T.
Posted
The support team was very responsive, and were able to guide me precisely based on my particular situation.
Response from Text Request· Jun 9, 2026
Joel, thank you for leaving us a review. Glad that our support team was able to help you
Carlos R.
Posted
Great Service
Response from Text Request· Jun 4, 2026
Thank you so much Carlos.
Sara M.
Posted
The team has been great to work with. They've answered questions and worked quickly under a tight deadline. Explanations have been thorough and the platform is very user friendly!
Response from Text Request· Jun 3, 2026
Sara, thank you for leaving us a review! We aim to please! Glad you found Text Request easy to use.